Need Router help

[LADYPINKtomato1]

I need to correct the info .. about what I saw yesterday.. when connected to the internet directly .. on the Laptop.. I made a screen shot of how things looked..
1. left top... Georgia-Pc...............Network 2.............Internet
(This computer)
View your active networks
(RED top house) NETWORK 2 Access type: Internet
Public network Connections : Local Area connection

The above is exactly as I saw it took a screenshot..it's on my laptop desktop now.. waiting to be shared here.

 

[LADYPINKtomato1]

When looking at your "Network and Sharing Center", what does it say where the arrow is pointing?

View attachment 64706

Cheers!
Robert

Robert hi.. when I was connected to the internet and going all over the web..just using the Laptop , moden and power to the laptop yesterday.. my connection looked very much like the above screen shot.. only thing was different was in the middle top of the connection...I have what looked like a park bench .

I suspected it might. We will want to change that, eventually, and Barman can show you how later. It is in your best interest to follow one adviser at a time and only make one change at a time. So for now, as Barman is intent on diagnosing the wireless connection, stay with that process until solved before going on to something else.

Robert

Robert thanks much.. then I 'll follow Nigel now... until we can get this corrected..
Thank you so much.
LPt

 

[LADYPINKtomato1]

Nigle I couldn't get the cd from SBC to download the info we need to get connected.. I tried everything . had to cancel and get out.. remove the cd..
What next ?
Thank yoiu for helping.
LPt

 

[Barman58]

Ok what we need to try now is go into the router control panel - and on the security screen set the security to none - you may need to let the router reset.

if connected disconnect the cable between the router and the laptop

once you are set there - go into the network security screen in the laptop and also set the security type to none. - you may need to re-boot the laptop

hopefully when re-booted the laptop will warn you about connecting to an unsecure network - if so accept this.

let us know if this works

 

[LADYPINKtomato1]

Ok what we need to try now is go into the router control panel - and on the security screen set the security to none - you may need to let the router reset.

if connected disconnect the cable between the router and the laptop

once you are set there - go into the network security screen in the laptop and also set the security type to none. - you may need to re-boot the laptop

hopefully when re-booted the laptop will warn you about connecting to an unsecure network - if so accept this.

let us know if this works

Nigel you want me to connect the laptop like we did yesterday.. (with the desktop totally disconnected.) to do the above ?
Find Belkins web page ...I used with iseeyou.. and then go from there ?

 

[Barman58]

you can leave the desktop connected, and use this connection to make the change to the router.

once that is done make the change to the laptop security settings and re-boot - see if you get connected

 

[LADYPINKtomato1]

you can leave the desktop connected, and use this connection to make the change to the router.

once that is done make the change to the laptop security settings and re-boot - see if you get connected

Ok thanks.. will see if I can do this..
I should end up on the page where we made the chnages last week..
then go from there .. I recall using the Belkin link.. thenI clicked on my numbers on that page.. that brought me to the page.. as mentioned above.
I'm not sure of the exact steps we took.. will see if this works.. I'll get back to you as soon as possible
I'll see if I can do this alone.

 

[LADYPINKtomato1]

Nigel I've reset the security to None .. clicked the Apply changes ...it counted down.. RE_SET.. itself.. the desktop was disconnected for a moment.. then re-connected.

I do NOT have the Laptop connected..
What next ?

 

[LADYPINKtomato1]

Nigel do you want me to connect the Laptop like I did for you yesterday and make changes as I just did ? ( on the desktop to the router settings?)

 

[LADYPINKtomato1]

Nigel I've connected the laptop by just the modem and my DSL..account I'm on line..
no luck at getting Belkin .open to make changes as I did on the Desktop

 

[LADYPINKtomato1]

]
This is what my network page looks like right now...for whatever that means .. just wanted you to see what things look like when I''m connected to the internet.
I'm using the laptop to write to you and post the sceenshot.
LPt

 

[LADYPINKtomato1]

I Have the laptop connected wireless.. I still cannot connect to the internet ,, I can no longer see the connection near the clock ..( tomatokingdom isn't showing at all..).
I see 5 lights on the router.. strong and clear.. internet..modem...router...(wired pc.. desktop.)..security.. that's all that's lighting up... the Wi-Fi is NOT

On my basic network info.. I only see my laptop and a red X where it would have been connected to the internet... not at all like the screen shot above I posted.
thank you.
LPt

 

[Barman58]

If you can not see the wireless network at all then there are two major suspects - the wireless is switched off - at the laptop or the router.

if you can see any other wireless networks on the laptop then the laptop's wireless is switched on

The laptop may have a physical switch or a key press to switch wireless on / off, with the router there is normally a tick box on the basic wireless page to enable or disable

what we need to do is to attempt to connect to your network wireless - without security at first to prove the link

 

[LADYPINKtomato1]

Nigel hello.. this is what I've just done on the laptop..( connected by using my dsl connection on the Desktop..) since I have no account for the dsl on this laptop..
2 screen shots
[/ATTACH]
I just snapped these for you to see what I'm seeing on the Laptop.. as it is today.
I hope these are helpful.

 

[LADYPINKtomato1]

View attachment 65564

Opps this didn't show up above..you will note to the far right an icon next to the camera icon.. thats the tomatokingdon icon
I still cannot get that to connect for me. it refuses to accept my password for that tomatokingdon 2 connection

 

[LADYPINKtomato1]

View attachment 65571[/ATTACH]
These are what I saw on this wireless screen.. hope this is helpful.

 

[LADYPINKtomato1]

[/ATTACH]

 

[LADYPINKtomato1]

Nigel I hope some of these are helpful to you.

 

[Barman58]

Ok,

If you can connect the laptop to the Internet via the router using a cable then at a basic level the connection is correctly set-up

The wireless network is in practical terms a special Cable the fact that It works wired should mean it will work wireless

If you open the Network and sharing center and on the left select the Manage wireless networks. Select each item in the list and select remove until there are no entries left

Go into the router (using the desktop ), and make sure you know the exact name and the password for your SSID (tomatokingdom 2? ), Note that the password will be case sensitive

Back on the laptop click on the tray network icon and click on the tomatokingdom 2? entry and select connect - enter the exact password when prompted.

The point of removing any existing entries is to make sure that the security type and encryption type are correct which win7 automatically checks on a new network entry

 

[LADYPINKtomato1]

Ok,

If you can connect the laptop to the Internet via the router using a cable then at a basic level the connection is correctly set-up

The wireless network is in practical terms a special Cable the fact that It works wired should mean it will work wireless

If you open the Network and sharing center and on the left select the Manage wireless networks. Select each item in the list and select remove until there are no entries left
I'm going to reply to you this way today.. so you'll see what I'm doing.
screen shot of the page you ask for above:
View attachment 65742
Hope this is what you wanted to see.. there is nothing on that page I can delete..there are items under Adapter properties..no way to delete those.. so left those nothing else was there..


Go into the router (using the desktop ), and make sure you know the exact name and the password for your SSID (tomatokingdom 2? ), Note that the password will be case sensitive

Back on the laptop click on the tray network icon and click on the tomatokingdom 2? entry and select connect - enter the exact password when prompted.

The point of removing any existing entries is to make sure that the security type and encryption type are correct which win7 automatically checks on a new network entry

I've tried to do the reply in your message above hope that works..