New laptop frozen on config - Win 7 x64

[Mattchooo]

Hey, today i bought a new laptop.
Im currently setting it up and everything was going smoothly until it finished. It rebooted, started up and then started 'Configuring System' this finished then rebooted. Then did the same thing, then it did it again. Now its frozen on the 'Configuring System' screen.

I have a Toshiba Satellite a500 laptop. It's OS is Windows 7 - x64

Anyone know why/what to do?

 

[zigzag3143]

Hey, today i bought a new laptop.
Im currently setting it up and everything was going smoothly until it finished. It rebooted, started up and then started 'Configuring System' this finished then rebooted. Then did the same thing, then it did it again. Now its frozen on the 'Configuring System' screen.

I have a Toshiba Satellite a500 laptop. It's OS is Windows 7 - x64

Anyone know why/what to do?

Hi and welcome Matt

Can you try booting into safe mode (F8 at boot) let us know if you can

Do you have a win 7 dvd or a restore dvd that came with the computer?

Thanks

Ken J+