Solved No internet access

[dellxps15]

Hi,

I'm having trouble connecting to the net. 2 days ago it was all working fine, then yesterday i turned my laptop on to find that i couldn't connect. There weren't any updates performed that i know of before it stopped working, and the most annoying part is that my flatmates can still connect on their laptops.

I connect wirelessly, but have tried plugging in and still a no go. I've tried resetting the modem (an HG556a), restarting my laptop, removing the connection and creating a new one. My network card is an Intel Centrino Advanced N 6230 (driver version 14.1.2.3, i couldn't figure out if that's up to date or not)

After searching for solutions I've tried disabling my firewall and the ipconfig netsh winsock reset although i don't know if i needed to being windows 7. Now i have no idea what else i can try, so here I am.

Thanks for any help,
Nathan

 

[Ztruker]

Any indication in Device Manager of a problem (yellow marks)?

Also, from Device Manager, expand Network Adapters then right click on your Wireless and LAN devices and Uninstall them. Reboot and Win 7 will rediscover them and reload the drives. Might help.

 

[dellxps15]

I dont have any yellow marks but tried that anyway and no luck

 

[lamented]

Tʀʏ ᴜɴɪɴsᴛᴀʟʟɪɴɢ ʏᴏᴜʀ Nᴇᴛᴡᴏʀᴋ Aᴅᴀᴘᴛᴇʀs ᴀɴᴅ Fɪɴᴀʟʟʏ Rᴇʙᴏᴏᴛ ʏᴏᴜʀ Sʏsᴛᴇᴍ.

 

[dellxps15]

I just did a system restore and now its all fine again. i guess something did update weirdly? i dont remember looking at anything dodgy but maybe.

oh well thanks for your help anyway, always good to learn new things to try for next time.

 

[Ztruker]

Do you have Updates set to download and install automatically? If so you might want to change that to Notify instead. That way you can look at the updates before installing them. May not be any clue there of what caused the problem but worth looking at.

 

[dellxps15]

Usually automatically which i will change.

After shutting down last night and turning back on thismorning i cant get on the net again... I did update java before shutdown but that was it. No idea how to solve this issue..

 

[Ztruker]

Do another System Restore.

 

[chev65]

Usually automatically which i will change.

After shutting down last night and turning back on thismorning i cant get on the net again... I did update java before shutdown but that was it. No idea how to solve this issue..

Do you have McAfee installed on this machine?

You have no Internet access and/or see error messages from McAfee on your computer

 

[dellxps15]

Yes I'd say McAfee was the problem. I still have internet connection after rebooting. Little bit annoying that being the problem but i guess its all good now.

Thanks for the help