No sounds on Droid downloads

R

Renald

New member
Our daughter recently bought a Droid phone and is emailing us video clips of our grand daughter. Whether we use Windows media or Quick Time, we can't get any sound. We have no problem viewing and hearing other video clips, e.g. from YouTube. We have a Dell XPS M1330 laptop and Windows 7. What could be the problem and what is the remedy? Thanks!
 

My Computer

Computer Manufacturer/Model Number
Dell XPS M1330
OS
Windows 7
Hi Renald,
You could try other players. I found out (Google) that VLC player and HandBrake should work with Droid videos. They're both free.
 

My Computer

OS
XP
Droid records in 3GP format... the latest Quicktime should play audio, do you have a recent version of QT installed?

Ap
 

My Computer

Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.
Downloaded VLC but got strange error message saying Quote VLC does not support the audio or video format 'samr'. Unfortunately there is no way to fix this. Unquote.

Also downloaded latest Quicktime and that does work.

Thanks everybody for your suggestions.

Renald
 

My Computer

Computer Manufacturer/Model Number
Dell XPS M1330
OS
Windows 7
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