Solved ntdll.dll crash on exit

VXER

█║▌│║▌
Member
VIP
Local time
3:53 PM
Messages
158
Hey,most of the time when quitting GTA5 i get a error message "GTAV.exe has stopped working" ,now the game is loaded with mods and so far i have done 4 fresh formats for the system and the error still shows up,is there any way i can avoid this error ? thanks.

Log Name: Application
Source: Application Error
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
Description:
Faulting application name: GTAVLauncher.exe, version: 1.0.791.2, time stamp: 0x577cc746
Faulting module name: ntdll.dll, version: 6.1.7601.23455, time stamp: 0x573a54b7
Exception code: 0xc000070a
Fault offset: 0x0000000000060634
Faulting process id: 0x418
Faulting application start time: 0x01d205a9eb6aa59b
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 572768a0-719e-11e6-93ba-086266c6c77b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-09-03T06:19:17.000000000Z" />
<EventRecordID>2711</EventRecordID>
<Channel>Application</Channel>
<Computer>Aurora</Computer>
<Security />
</System>
<EventData>
<Data>GTAVLauncher.exe</Data>
<Data>1.0.791.2</Data>
<Data>577cc746</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.23455</Data>
<Data>573a54b7</Data>
<Data>c000070a</Data>
<Data>0000000000060634</Data>
<Data>418</Data>
<Data>01d205a9eb6aa59b</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>572768a0-719e-11e6-93ba-086266c6c77b</Data>
</EventData>
</Event>
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel Core i7 4790Kingston HyperX Beast 16GB 2400MhzGigabyte 970 4GB G1 GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium
CPU
Intel Core i7 4790
Motherboard
Asus MAXIMUS VII RANGER z97
Memory
Kingston HyperX Beast 16GB 2400Mhz
Graphics Card(s)
Gigabyte 970 4GB G1 GAMING
Monitor(s) Displays
LG 23 Cinema 3D 1080p
Screen Resolution
1920x1080 60Hz
Hard Drives
Samsung 840 EVO 250GB SSD / WD Blue 500GB HDD / Seagate 1TB HDD USB
PSU
EVGA SuperNova 850w G2 Gold
Case
Corsair 300R Custom
Cooling
Corsair Hydro H80i
Keyboard
Alienware TactX
Mouse
Alienware TactX
Antivirus
Bitdefender
Browser
Mozilla FireFox
Other Info
Razer Vespula

My Computer My Computer

At a glance

Windows 7 Home Premiumi5-3570k16 GB DDR3 G Skill SniperGIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium
CPU
i5-3570k
Motherboard
ASUS Sabertooth z77
Memory
16 GB DDR3 G Skill Sniper
Graphics Card(s)
GIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Monitor(s) Displays
ASUS ROG PG278Q
Screen Resolution
2560x1440@60Hz/120Hz/144Hz
Hard Drives
56GB KINGSTON SVP200S37A60G
512GB Crucial MX100
1863GB Seagate ST2000DM001-1CH164
2795GB Seagate ST3000DM001-9YN166
PSU
Corsair GS800
Case
Storm Trooper Stryker White
Keyboard
Logitech G910 Orion Spark
Mouse
Logitech G502
Antivirus
MSE
Browser
Firefox/Chrome
Other Info
Logitech G633
Logitech Mouse Matt
Here ya go.
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel Core i7 4790Kingston HyperX Beast 16GB 2400MhzGigabyte 970 4GB G1 GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium
CPU
Intel Core i7 4790
Motherboard
Asus MAXIMUS VII RANGER z97
Memory
Kingston HyperX Beast 16GB 2400Mhz
Graphics Card(s)
Gigabyte 970 4GB G1 GAMING
Monitor(s) Displays
LG 23 Cinema 3D 1080p
Screen Resolution
1920x1080 60Hz
Hard Drives
Samsung 840 EVO 250GB SSD / WD Blue 500GB HDD / Seagate 1TB HDD USB
PSU
EVGA SuperNova 850w G2 Gold
Case
Corsair 300R Custom
Cooling
Corsair Hydro H80i
Keyboard
Alienware TactX
Mouse
Alienware TactX
Antivirus
Bitdefender
Browser
Mozilla FireFox
Other Info
Razer Vespula
Here ya go.
Thanks but unfortunately it doesn't have any dmp files.

Could you open a new Windows Explorer window and paste this string into the address area:

"%systemroot%/minidump"

And if you find any files in that folder could you zip them up and upload here.

Thanks in advance, Boris :)
 

My Computer My Computer

At a glance

Windows 7 Home Premiumi5-3570k16 GB DDR3 G Skill SniperGIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium
CPU
i5-3570k
Motherboard
ASUS Sabertooth z77
Memory
16 GB DDR3 G Skill Sniper
Graphics Card(s)
GIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Monitor(s) Displays
ASUS ROG PG278Q
Screen Resolution
2560x1440@60Hz/120Hz/144Hz
Hard Drives
56GB KINGSTON SVP200S37A60G
512GB Crucial MX100
1863GB Seagate ST2000DM001-1CH164
2795GB Seagate ST3000DM001-9YN166
PSU
Corsair GS800
Case
Storm Trooper Stryker White
Keyboard
Logitech G910 Orion Spark
Mouse
Logitech G502
Antivirus
MSE
Browser
Firefox/Chrome
Other Info
Logitech G633
Logitech Mouse Matt
Nothing came up :shock:
EDIT"I'll rerun the game and see if it crashes again and produce a crash dump.
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel Core i7 4790Kingston HyperX Beast 16GB 2400MhzGigabyte 970 4GB G1 GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium
CPU
Intel Core i7 4790
Motherboard
Asus MAXIMUS VII RANGER z97
Memory
Kingston HyperX Beast 16GB 2400Mhz
Graphics Card(s)
Gigabyte 970 4GB G1 GAMING
Monitor(s) Displays
LG 23 Cinema 3D 1080p
Screen Resolution
1920x1080 60Hz
Hard Drives
Samsung 840 EVO 250GB SSD / WD Blue 500GB HDD / Seagate 1TB HDD USB
PSU
EVGA SuperNova 850w G2 Gold
Case
Corsair 300R Custom
Cooling
Corsair Hydro H80i
Keyboard
Alienware TactX
Mouse
Alienware TactX
Antivirus
Bitdefender
Browser
Mozilla FireFox
Other Info
Razer Vespula
Nothing came up :shock:
EDIT"I'll rerun the game and see if it crashes again and produce a crash dump.
Thanks!

Fingers crossed.
 

My Computer My Computer

At a glance

Windows 7 Home Premiumi5-3570k16 GB DDR3 G Skill SniperGIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium
CPU
i5-3570k
Motherboard
ASUS Sabertooth z77
Memory
16 GB DDR3 G Skill Sniper
Graphics Card(s)
GIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Monitor(s) Displays
ASUS ROG PG278Q
Screen Resolution
2560x1440@60Hz/120Hz/144Hz
Hard Drives
56GB KINGSTON SVP200S37A60G
512GB Crucial MX100
1863GB Seagate ST2000DM001-1CH164
2795GB Seagate ST3000DM001-9YN166
PSU
Corsair GS800
Case
Storm Trooper Stryker White
Keyboard
Logitech G910 Orion Spark
Mouse
Logitech G502
Antivirus
MSE
Browser
Firefox/Chrome
Other Info
Logitech G633
Logitech Mouse Matt
hmmm this is weird (in a good why) the crashes are no longer appearing so far,i did switch a couple of files for the game which were outdated,guess I'll mark it as solved for now,big thanks Boris!
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel Core i7 4790Kingston HyperX Beast 16GB 2400MhzGigabyte 970 4GB G1 GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium
CPU
Intel Core i7 4790
Motherboard
Asus MAXIMUS VII RANGER z97
Memory
Kingston HyperX Beast 16GB 2400Mhz
Graphics Card(s)
Gigabyte 970 4GB G1 GAMING
Monitor(s) Displays
LG 23 Cinema 3D 1080p
Screen Resolution
1920x1080 60Hz
Hard Drives
Samsung 840 EVO 250GB SSD / WD Blue 500GB HDD / Seagate 1TB HDD USB
PSU
EVGA SuperNova 850w G2 Gold
Case
Corsair 300R Custom
Cooling
Corsair Hydro H80i
Keyboard
Alienware TactX
Mouse
Alienware TactX
Antivirus
Bitdefender
Browser
Mozilla FireFox
Other Info
Razer Vespula
Ok and it's back,no crash dump has been found,what do i do ?
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel Core i7 4790Kingston HyperX Beast 16GB 2400MhzGigabyte 970 4GB G1 GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium
CPU
Intel Core i7 4790
Motherboard
Asus MAXIMUS VII RANGER z97
Memory
Kingston HyperX Beast 16GB 2400Mhz
Graphics Card(s)
Gigabyte 970 4GB G1 GAMING
Monitor(s) Displays
LG 23 Cinema 3D 1080p
Screen Resolution
1920x1080 60Hz
Hard Drives
Samsung 840 EVO 250GB SSD / WD Blue 500GB HDD / Seagate 1TB HDD USB
PSU
EVGA SuperNova 850w G2 Gold
Case
Corsair 300R Custom
Cooling
Corsair Hydro H80i
Keyboard
Alienware TactX
Mouse
Alienware TactX
Antivirus
Bitdefender
Browser
Mozilla FireFox
Other Info
Razer Vespula
Ok and it's back,no crash dump has been found,what do i do ?
So it did crash?

Did you happen to catch what the error code was?
 

My Computer My Computer

At a glance

Windows 7 Home Premiumi5-3570k16 GB DDR3 G Skill SniperGIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium
CPU
i5-3570k
Motherboard
ASUS Sabertooth z77
Memory
16 GB DDR3 G Skill Sniper
Graphics Card(s)
GIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Monitor(s) Displays
ASUS ROG PG278Q
Screen Resolution
2560x1440@60Hz/120Hz/144Hz
Hard Drives
56GB KINGSTON SVP200S37A60G
512GB Crucial MX100
1863GB Seagate ST2000DM001-1CH164
2795GB Seagate ST3000DM001-9YN166
PSU
Corsair GS800
Case
Storm Trooper Stryker White
Keyboard
Logitech G910 Orion Spark
Mouse
Logitech G502
Antivirus
MSE
Browser
Firefox/Chrome
Other Info
Logitech G633
Logitech Mouse Matt
Yup.
"GTAV.exe has stopped working" with the same crash type ntdll.dll
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel Core i7 4790Kingston HyperX Beast 16GB 2400MhzGigabyte 970 4GB G1 GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium
CPU
Intel Core i7 4790
Motherboard
Asus MAXIMUS VII RANGER z97
Memory
Kingston HyperX Beast 16GB 2400Mhz
Graphics Card(s)
Gigabyte 970 4GB G1 GAMING
Monitor(s) Displays
LG 23 Cinema 3D 1080p
Screen Resolution
1920x1080 60Hz
Hard Drives
Samsung 840 EVO 250GB SSD / WD Blue 500GB HDD / Seagate 1TB HDD USB
PSU
EVGA SuperNova 850w G2 Gold
Case
Corsair 300R Custom
Cooling
Corsair Hydro H80i
Keyboard
Alienware TactX
Mouse
Alienware TactX
Antivirus
Bitdefender
Browser
Mozilla FireFox
Other Info
Razer Vespula
Yup.
"GTAV.exe has stopped working" with the same crash type ntdll.dll
Alright well I would recommend that you do a reinstall of GTA V, I looked on the internet and there seems to be a lot of people having this issue, one solution was a reinstall of GTA V.

Also perform these, it wont hurt:

Open up a Command Prompt (Admin)
Type sfc /scannow then Enter(Mind the space before "/")

And:

Type chkdsk /f /r then Enter(Mind the space before "/")

I would also recommend that you follow this tutorial for MemTest86+:




Diagnostic Test

 RAM TEST


:ar: Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

   Note
picture.php


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.

And how about new hardware, anything that you might have put into the computer before the errors started to happen?

And last but not least download and run this as well:

AdwCleaner Download

Cheers, Boris :)
 

My Computer My Computer

At a glance

Windows 7 Home Premiumi5-3570k16 GB DDR3 G Skill SniperGIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium
CPU
i5-3570k
Motherboard
ASUS Sabertooth z77
Memory
16 GB DDR3 G Skill Sniper
Graphics Card(s)
GIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Monitor(s) Displays
ASUS ROG PG278Q
Screen Resolution
2560x1440@60Hz/120Hz/144Hz
Hard Drives
56GB KINGSTON SVP200S37A60G
512GB Crucial MX100
1863GB Seagate ST2000DM001-1CH164
2795GB Seagate ST3000DM001-9YN166
PSU
Corsair GS800
Case
Storm Trooper Stryker White
Keyboard
Logitech G910 Orion Spark
Mouse
Logitech G502
Antivirus
MSE
Browser
Firefox/Chrome
Other Info
Logitech G633
Logitech Mouse Matt
I found the cause,it's MSI Afterburner + Rivatuner,after removing both the crashes have stopped.
Thanks a lot for the help Boris!
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel Core i7 4790Kingston HyperX Beast 16GB 2400MhzGigabyte 970 4GB G1 GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium
CPU
Intel Core i7 4790
Motherboard
Asus MAXIMUS VII RANGER z97
Memory
Kingston HyperX Beast 16GB 2400Mhz
Graphics Card(s)
Gigabyte 970 4GB G1 GAMING
Monitor(s) Displays
LG 23 Cinema 3D 1080p
Screen Resolution
1920x1080 60Hz
Hard Drives
Samsung 840 EVO 250GB SSD / WD Blue 500GB HDD / Seagate 1TB HDD USB
PSU
EVGA SuperNova 850w G2 Gold
Case
Corsair 300R Custom
Cooling
Corsair Hydro H80i
Keyboard
Alienware TactX
Mouse
Alienware TactX
Antivirus
Bitdefender
Browser
Mozilla FireFox
Other Info
Razer Vespula
I found the cause,it's MSI Afterburner + Rivatuner,after removing both the crashes have stopped.
Thanks a lot for the help Boris!
No problem, happy to help :)
 

My Computer My Computer

At a glance

Windows 7 Home Premiumi5-3570k16 GB DDR3 G Skill SniperGIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium
CPU
i5-3570k
Motherboard
ASUS Sabertooth z77
Memory
16 GB DDR3 G Skill Sniper
Graphics Card(s)
GIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Monitor(s) Displays
ASUS ROG PG278Q
Screen Resolution
2560x1440@60Hz/120Hz/144Hz
Hard Drives
56GB KINGSTON SVP200S37A60G
512GB Crucial MX100
1863GB Seagate ST2000DM001-1CH164
2795GB Seagate ST3000DM001-9YN166
PSU
Corsair GS800
Case
Storm Trooper Stryker White
Keyboard
Logitech G910 Orion Spark
Mouse
Logitech G502
Antivirus
MSE
Browser
Firefox/Chrome
Other Info
Logitech G633
Logitech Mouse Matt
Back
Top