Solved Nvlddmkm.sys BSOD on startup

SeanWHall

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Nvlddmkm.sys BSOD on startup - Graphics Card

Hello (I know there are loads of threads and people who have already had this problem, but I have been looking for days for a solution and it would seem that every time someone reports this issue it is always different. So everything I have tried has not worked),

This error:

Stop: 0x00000116

Nvlddmkm.SYS

Keeps appearing on startup, now this is both a graphics card issue as well as a bsod issue, so where to post this. I don't know. Anyways, before this error occured I got a few pop ups from with windows saying that the driver had stopped responding, usually when it said this the screen would flicker black. This repeated sereval times before the bsod occurred. After this happened, artifacts appears down the screen. On the BIOS screen and also in safe mode.

When I uninstall the driver for the video card, I can boot up normally. But when either windows updates the card or when I install the latest driver software for it. On restart either the BSOD happens or a black screen. I have no clue what to do to fix this, so any help will be hugely appreciated.

I have included the mini dumps, also I am using my tablet to post this. So sorry for any typos.

Basic system specs are available on my profile under system specs tab. Also, this happened not too long ago and a friend fixed it for me. I never thought of asking, but it is too late to ask him now, as he has moved away.

Some images:
IMAG0036.jpg

IMAG0038.jpg
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build | FreshTechSolutions
OS
Windows 7 Ultimate X64
CPU
AMD FX-4350 Quad Core
Motherboard
Asus M5A78L-M
Memory
4Gbs
Graphics Card(s)
ATI Radeon HD 7750 2Gb
Monitor(s) Displays
Goodmans LED Screen
Hard Drives
Sata 500Gb hard Drive
PSU
500W - XFX Pro Series
Case
CIJ - Mars Red
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Norton 2013
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I think you need to replace the GPU. Is there onboard graphics? If so, use it and see if the lines are coming on the screen or not.

If it is crashing with the same 0x116 with the onboard graphics too, let us know.

Is the computer under warranty?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Its not under warranty, its over a decade old now. Its a miracle it made it this far, I am getting a new computer soon. But I a still need this, also there is no on bored graphics, only the video card.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build | FreshTechSolutions
OS
Windows 7 Ultimate X64
CPU
AMD FX-4350 Quad Core
Motherboard
Asus M5A78L-M
Memory
4Gbs
Graphics Card(s)
ATI Radeon HD 7750 2Gb
Monitor(s) Displays
Goodmans LED Screen
Hard Drives
Sata 500Gb hard Drive
PSU
500W - XFX Pro Series
Case
CIJ - Mars Red
Keyboard
Dell
Mouse
Logitech
Internet Speed
100kbs - 400Kbs
Antivirus
Norton 2013
Browser
Google Chrome
Sean, a stop 0x116 BSOD is a display related BSOD. Many a things may contribute to it. A failing GPU, outdated display driver, overclocking failure, overheating, dust accumulation, many a things. But as there are lines coming on the desktop, it appears that the GPU is failing.

Can you at least borrow a GPU from any other person, just to test the situation?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Won't be able to borrow a GPU, the PSU does not output enough to be able to run anyone's graphics card. Also before it got this bad, I was able to go into safe mode, uninstall the graphics driver and then reinstall it. After doing that, it would still have lines on the BIOS loading screen, but no lines on the desktop. After a while the BSOD will reappear and so too the artefacts.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build | FreshTechSolutions
OS
Windows 7 Ultimate X64
CPU
AMD FX-4350 Quad Core
Motherboard
Asus M5A78L-M
Memory
4Gbs
Graphics Card(s)
ATI Radeon HD 7750 2Gb
Monitor(s) Displays
Goodmans LED Screen
Hard Drives
Sata 500Gb hard Drive
PSU
500W - XFX Pro Series
Case
CIJ - Mars Red
Keyboard
Dell
Mouse
Logitech
Internet Speed
100kbs - 400Kbs
Antivirus
Norton 2013
Browser
Google Chrome
Check some other things too.

Make it sure that there is no dust accumulation inside the computer. Clean the air vents and the fan grills.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

What is the volume/wattage of the PSU? As you are saying that it is not enough, you need to have a bigger one. Insufficient power can do it all.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Cleaned the casing out, the PSU is 305w. Came with case and so too the graphics card. The core temp is ussaly centred around 32 C, but I've decided to leave it for today and get someone to have a look at it tomorrow. Hopefully it is fixable, I don't think its a problem with the hardware. I think it is more on the software side.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build | FreshTechSolutions
OS
Windows 7 Ultimate X64
CPU
AMD FX-4350 Quad Core
Motherboard
Asus M5A78L-M
Memory
4Gbs
Graphics Card(s)
ATI Radeon HD 7750 2Gb
Monitor(s) Displays
Goodmans LED Screen
Hard Drives
Sata 500Gb hard Drive
PSU
500W - XFX Pro Series
Case
CIJ - Mars Red
Keyboard
Dell
Mouse
Logitech
Internet Speed
100kbs - 400Kbs
Antivirus
Norton 2013
Browser
Google Chrome
Cleaned the casing out, the PSU is 305w. Came with case and so too the graphics card. The core temp is ussaly centred around 32 C, but I've decided to leave it for today and get someone to have a look at it tomorrow. Hopefully it is fixable, I don't think its a problem with the hardware. I think it is more on the software side.
Only one software is related with a stop 0x116, that is the display driver.

You need to upgrade the PSU right now, and at first. Get one 750 watts, at least. And, waiting for the furmark's result.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Can test the graphics card, because to be able to do that I need to have the driver installed and with the driver installed I can boot up without getting blue screened.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build | FreshTechSolutions
OS
Windows 7 Ultimate X64
CPU
AMD FX-4350 Quad Core
Motherboard
Asus M5A78L-M
Memory
4Gbs
Graphics Card(s)
ATI Radeon HD 7750 2Gb
Monitor(s) Displays
Goodmans LED Screen
Hard Drives
Sata 500Gb hard Drive
PSU
500W - XFX Pro Series
Case
CIJ - Mars Red
Keyboard
Dell
Mouse
Logitech
Internet Speed
100kbs - 400Kbs
Antivirus
Norton 2013
Browser
Google Chrome
Just to add, after doing some research I have found out some think disconcerting. The absolute minimum PSU supply the graphics card required is 350w, whereas my computer only has a stock 305w PSU.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build | FreshTechSolutions
OS
Windows 7 Ultimate X64
CPU
AMD FX-4350 Quad Core
Motherboard
Asus M5A78L-M
Memory
4Gbs
Graphics Card(s)
ATI Radeon HD 7750 2Gb
Monitor(s) Displays
Goodmans LED Screen
Hard Drives
Sata 500Gb hard Drive
PSU
500W - XFX Pro Series
Case
CIJ - Mars Red
Keyboard
Dell
Mouse
Logitech
Internet Speed
100kbs - 400Kbs
Antivirus
Norton 2013
Browser
Google Chrome
You have to change the GPU and the PSU, both.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Problem solved. Switch the dead card out with a old one, got the shop to test the PSU and everything is all good. Lines are gone, BSOD done occur. Thanks for the help, I would never had checked the power supply if I had not posted here.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build | FreshTechSolutions
OS
Windows 7 Ultimate X64
CPU
AMD FX-4350 Quad Core
Motherboard
Asus M5A78L-M
Memory
4Gbs
Graphics Card(s)
ATI Radeon HD 7750 2Gb
Monitor(s) Displays
Goodmans LED Screen
Hard Drives
Sata 500Gb hard Drive
PSU
500W - XFX Pro Series
Case
CIJ - Mars Red
Keyboard
Dell
Mouse
Logitech
Internet Speed
100kbs - 400Kbs
Antivirus
Norton 2013
Browser
Google Chrome
Good to know. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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