Outlook 2013 is not responding (freezes or hangs)

squirtmph

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  1. Microsoft Outlook problems and issues
    2.Outlook 2003
    3.Not responding, or freezes or frequently hangs on (Sending Emails Only)

Thank you for all your support to my question...:huh:

Note:
I have posted all picture I could think about to give you better understanding of the problem :sarc:

From Picture N.1 URL Address (Below)
How to suppress the AutoDiscover mismatch warning in Outlook 2007 and later versions
https://support.microsoft.com/en-us/help/2783881/how-to-suppress-the-autodiscover-mismatch-warning-in-outlook-2007-and
 

Attachments

  • Outlook is not responding ConfigSummary.txt
    Outlook is not responding ConfigSummary.txt
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  • Outlook is not responding Image 1.JPG
    Outlook is not responding Image 1.JPG
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  • Outlook is not responding Image 2.JPG
    Outlook is not responding Image 2.JPG
    171.4 KB · Views: 2
  • Outlook is not responding Image 3.JPG
    Outlook is not responding Image 3.JPG
    93.6 KB · Views: 1
  • Outlook is not responding Image 4.JPG
    Outlook is not responding Image 4.JPG
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Last edited:

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From what you have disclosed it seems that you have 3 versions of Office installed, 2003, 2007 & 2013, is that correct?.

As far as I know Outlook will usually default to the latest version of Office, as only one version of Outlook is allowed. So if the above is correct with the versions you have installed Outlook 2013 is the only one that will work.

If Outlook 2013 is not working properly you may have to disable Outlook 2003 & 2007.

Also you cannot mix 32 bit & 64 bit versions of Office together & you have to install the oldest version first & the latest one last.

These websites might help you.

https://support.microsoft.com/en-au/help/2782408/potential-problems-if-you-have-outlook-2016-or-2013-and-an-earlier-ver

Running multiple versions of Microsoft Office on one machine
 

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Windows 7 Home Premium 64 bit sp1Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad...G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12...Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
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Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
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Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
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MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
It shows I have only one

Thank you for you response.

I have posted Images, Office Install
 

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    Capture.JPG
    15.3 KB · Views: 8

My Computer My Computer

At a glance

Windows 10 Pro Version 22H2 64-bit EditionIntel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.3...2.0 GB (31.8 GB usable)
Computer type
Laptop
Computer Manufacturer/Model Number
Azure Blade 15.6
OS
Windows 10 Pro Version 22H2 64-bit Edition
CPU
Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.30 GHz
Memory
2.0 GB (31.8 GB usable)
Monitor(s) Displays
4K UHD OLED TOUCH
Screen Resolution
3840 x 2160
Hard Drives
1 TB
Mouse
Logitech MX Master 3S
Antivirus
Windows Security
Browser
Google Chrome
Other Info
______________________________________________


______________________________________________
The reason I asked about Office 2003 & 2007 is that your first post mentioned these.

It seems you are using Office 2013 Professional Plus, which is an Enterprise Licensed version. Did you get Office while you were enrolled at a school or similar & are you still associated with that organisation, if not then you may have the same problem that this Thread Poster has.

Can no longer open Office docs directly - Windows 7 Help Forums

Read through that Thread & see if there is any help there.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit sp1Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad...G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12...Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Yes I have them when I was community collage...

I got it on sale, cause there was not CD in the package.

But I knew I could download on line software w/ out problem.

when I download software I use 25 key digit number

How would you know there is more than one Office product installed?
I could purchase CD software online!

Thank you for your response, again
 

My Computer My Computer

At a glance

Windows 10 Pro Version 22H2 64-bit EditionIntel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.3...2.0 GB (31.8 GB usable)
Computer type
Laptop
Computer Manufacturer/Model Number
Azure Blade 15.6
OS
Windows 10 Pro Version 22H2 64-bit Edition
CPU
Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.30 GHz
Memory
2.0 GB (31.8 GB usable)
Monitor(s) Displays
4K UHD OLED TOUCH
Screen Resolution
3840 x 2160
Hard Drives
1 TB
Mouse
Logitech MX Master 3S
Antivirus
Windows Security
Browser
Google Chrome
Other Info
______________________________________________


______________________________________________
To find what versions of Office are installed look in Programs & Features under Microsoft Office. You can also look in C: Program Files both 64 & 32 bit & look for Microsoft Office.

It certainly looks like you have an illegal version of Office as the version you have were never sold to single use consumers. They were only sold to enterprises such as schools & colleges & they were licensed to distribute copies to their students.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit sp1Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad...G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12...Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
am not sure how many purchase where made from the book store where I got it from.

I dint ask anything else when I purchase, I thought was the same when I purchase new PC...

Outlook its working fine I just have to delete, Hotmail account and its working fine now.

I have posted Image above!
C: Program Files both 64 & 32 bit & look for Microsoft Office


Thank you for you feed back again!
 

My Computer My Computer

At a glance

Windows 10 Pro Version 22H2 64-bit EditionIntel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.3...2.0 GB (31.8 GB usable)
Computer type
Laptop
Computer Manufacturer/Model Number
Azure Blade 15.6
OS
Windows 10 Pro Version 22H2 64-bit Edition
CPU
Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.30 GHz
Memory
2.0 GB (31.8 GB usable)
Monitor(s) Displays
4K UHD OLED TOUCH
Screen Resolution
3840 x 2160
Hard Drives
1 TB
Mouse
Logitech MX Master 3S
Antivirus
Windows Security
Browser
Google Chrome
Other Info
______________________________________________


______________________________________________
Thanks for getting back. From what you have said it seems to be working properly now, is that correct?.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit sp1Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad...G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12...Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Yes it's working flawless

Yes it's working fantastically.

Outlook from email account was blocking sending email, smoothly
But everything else was working fine.
Now everything work they way should be.

I have to figure out setup Hotmail properly, again


Thank you for you concerning
 

My Computer My Computer

At a glance

Windows 10 Pro Version 22H2 64-bit EditionIntel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.3...2.0 GB (31.8 GB usable)
Computer type
Laptop
Computer Manufacturer/Model Number
Azure Blade 15.6
OS
Windows 10 Pro Version 22H2 64-bit Edition
CPU
Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.30 GHz
Memory
2.0 GB (31.8 GB usable)
Monitor(s) Displays
4K UHD OLED TOUCH
Screen Resolution
3840 x 2160
Hard Drives
1 TB
Mouse
Logitech MX Master 3S
Antivirus
Windows Security
Browser
Google Chrome
Other Info
______________________________________________


______________________________________________
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