PC locks up randomly so far when idle, error 0x0000003b

NHRADeuce

New member
Local time
2:37 PM
Messages
3
My PC started randomly locking up on me. It has not done it while I am working on it (good excuse to stay on it!!), it always locks up while I am away and the system is idle. It happens whether I have apps open or not. I don't get a BSOD, the PC is just locked up. I can reboot and everything seems to work again until I leave it alone.

I thought it might be overheating so I went ahead and cleaned out the case and all the fans. The fans run much quieter now that there is decent airflow, but the lock ups still happen. According to the dump files, the cause seems to be ks.sys but I have not found anything that leads to a solution.

No idea what to do from here. Attached is the SF Diag Tool output. Ideas?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS
OS
Win 7 Home Premium 64
CPU
AMD Phenom II x6 1045T 2.5 Ghz
Memory
8 gb
Graphics Card(s)
ATI Radeom HD 5450
Monitor(s) Displays
2x Acer H233H
Mouse
Logitech M705
Internet Speed
30mb/5mb
Antivirus
Avast
Browser
Chrome 28.0.1500.95 m
First, we want to make sure the computer is saving your dump files. Go to Control Panel -> System -> Advanced System Settings -> Startup and Recovery [Settings] Make sure that "Write Debugging Information" is set to Small Memory Dump (256kb) if it is not already.
Next, make sure that the folder C:\Windows\Minidump exists. If not, create it (allow permission if asked). Make sure any dumps you want to analyze, whether yours or others', are in this folder. You can ZIP/RAR the files and send them to someone else to analyze as well.

Reduce items at start up:
Your Antivirus software is basically whats just needed there.

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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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