please help me :(

carsper

New member
Local time
5:29 AM
Messages
1
when i convert videos using xilisoft program , my pc restart and give me blue screen this error

------------------------------------
<table border="1" cellpadding="5"><tbody><tr bgcolor="E0E0E0">
<th>Dump File
</th><th>Crash Time
</th><th>Bug Check String
</th><th>Bug Check Code
</th><th>Parameter 1
</th><th>Parameter 2
</th><th>Parameter 3
</th><th>Parameter 4
</th><th>Caused By Driver
</th><th>Caused By Address
</th><th>File Description
</th><th>Product Name
</th><th>Company
</th><th>File Version
</th><th>Processor
</th><th>Crash Address
</th><th>Stack Address 1
</th><th>Stack Address 2
</th><th>Stack Address 3
</th><th>Computer Name
</th><th>Full Path
</th><th>Processors Count
</th><th>Major Version
</th><th>Minor Version
</th><th>Dump File Size
</th><th>Dump File Time
</th></tr><tr><td bgcolor="#FFFFFF" nowrap="">052815-45053-01.dmp</td><td bgcolor="#FFFFFF" nowrap="">28/05/2015 02:51:44 ص</td><td bgcolor="#FFFFFF" nowrap="">SYSTEM_SERVICE_EXCEPTION</td><td bgcolor="#FFFFFF" nowrap="">0x0000003b</td><td bgcolor="#FFFFFF" nowrap="">00000000`c0000005</td><td bgcolor="#FFFFFF" nowrap="">fffff880`0f42af44</td><td bgcolor="#FFFFFF" nowrap="">fffff880`138e9990</td><td bgcolor="#FFFFFF" nowrap="">00000000`00000000</td><td bgcolor="#FFFFFF" nowrap="">hidusb.sys</td><td bgcolor="#FFFFFF" nowrap="">hidusb.sys+7852f44</td><td bgcolor="#FFFFFF" nowrap=""> </td><td bgcolor="#FFFFFF" nowrap=""> </td><td bgcolor="#FFFFFF" nowrap=""> </td><td bgcolor="#FFFFFF" nowrap=""> </td><td bgcolor="#FFFFFF" nowrap="">x64</td><td bgcolor="#FFFFFF" nowrap="">ntoskrnl.exe+72a40</td><td bgcolor="#FFFFFF" nowrap=""> </td><td bgcolor="#FFFFFF" nowrap=""> </td><td bgcolor="#FFFFFF" nowrap=""> </td><td bgcolor="#FFFFFF" nowrap=""> </td><td bgcolor="#FFFFFF" nowrap="">C:\Windows\Minidump\052815-45053-01.dmp</td><td bgcolor="#FFFFFF" nowrap="">8</td><td bgcolor="#FFFFFF" nowrap="">15</td><td bgcolor="#FFFFFF" nowrap="">7601</td><td bgcolor="#FFFFFF" nowrap="">370,542</td><td bgcolor="#FFFFFF" nowrap="">28/05/2015 02:53:41 ص
</td></tr></tbody></table>
------------------------------------
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
The display driver is failing.
Code:
BugCheck 3B, {c0000005, fffff8800f42af44, fffff880138e9990, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
[COLOR=Red]Probably caused by : nvlddmkm.sys[/COLOR] ( nvlddmkm+1bdf44 )

Followup: MachineOwner
---------
And the driver version is not a stable one.
Code:
    Image name: nvlddmkm.sys
[COLOR=Red]    Timestamp:        Tue May 20 04:38:44 2014[/COLOR]
Update the driver: Drivers - Download NVIDIA Drivers

Let us know how it goes after the driver update. Because there may be lot of other reasons behind such a BSOD for this old computer.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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