Solved Possibly corrupt O/S after replacement of HD

maxwelldm

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I am out of my depth. (If my BSOD didn't work, I would never know, because I have no idea what it is. I am an old innocent.) The hard drive in my Acer Aspire laptop failed. The dealer installed a new one, and I then reinstalled everything from the DVDs of the system which I had made immediately after purchase, (using Windows system backup). I can no longer remember whether I had been making regular backups of the data, but think probably not. However, this crash prompted me to do so with appropriate care and diligence. The problem is that 1) the Windows backup will not run. (It drops me into the system32 directory when I try to set it up) 2) EasusToDo will not load, (gives a message that the installation files are corrupt) 3) Another program I tried, (forget the name) said it was missing a .cab file, and couldn't run 4) FileFort (from NCH software) ran for a day, but now says that it cannot find the F: drive, which is the thumb drive onto which I was backing up. (The F: drive shows normally in Windows Explorer, complete with all files.) It has been suggested that my O/S is corrupted. Does this sound reasonable? What is the best way to recover? (The install from the OEM DVDs is arguably corrupted, and one no longer gets a set of installation disks for the O/S as one used to.) I don't really want to go back to the OEM state, because it will require reinstallation of all the programs which have been installed since then, but if it would fix my problems will do so. But if it isn't going to get me any farther ahead than I am now, there is not much point.
The computer is an Acer Aspire, Win 7 Home Premium
 

My Computer My Computer

At a glance

Windows 7 Home premium 64 bit
Computer Manufacturer/Model Number
Acer Aspire 4854
OS
Windows 7 Home premium 64 bit
I am out of my depth. (If my BSOD didn't work, I would never know, because I have no idea what it is. I am an old innocent.) The hard drive in my Acer Aspire laptop failed. The dealer installed a new one, and I then reinstalled everything from the DVDs of the system which I had made immediately after purchase, (using Windows system backup). I can no longer remember whether I had been making regular backups of the data, but think probably not. However, this crash prompted me to do so with appropriate care and diligence. The problem is that 1) the Windows backup will not run. (It drops me into the system32 directory when I try to set it up) 2) EasusToDo will not load, (gives a message that the installation files are corrupt) 3) Another program I tried, (forget the name) said it was missing a .cab file, and couldn't run 4) FileFort (from NCH software) ran for a day, but now says that it cannot find the F: drive, which is the thumb drive onto which I was backing up. (The F: drive shows normally in Windows Explorer, complete with all files.) It has been suggested that my O/S is corrupted. Does this sound reasonable? What is the best way to recover? (The install from the OEM DVDs is arguably corrupted, and one no longer gets a set of installation disks for the O/S as one used to.) I don't really want to go back to the OEM state, because it will require reinstallation of all the programs which have been installed since then, but if it would fix my problems will do so. But if it isn't going to get me any farther ahead than I am now, there is not much point.
The computer is an Acer Aspire, Win 7 Home Premium
If this has started recently, tryrunning System Restore to a time before this happened: http://www.sevenforums.com/tutorials/700-system-restore.html
If that doesn't work, you will need to reinstall Windows and do what this tutorial says: http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html
 

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Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
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Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
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Seasonic S12 II Bronze 380 Watt
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HP OEM
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Coolermaster Heatsink, AVC Case Fan
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HP OEM- Made by Chicony
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HP OEM- Made by Logitech
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20MBit Down/4 Up
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Microsoft Security Essentials
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Internet Explorer 10
Umm ... he's trying to restore to a new hard drive using the backup made via Windows Backup.

maxwelldm, what, exactly are you doing? You need a bootable Windows 7 DVD or a System Repair Disc that you created. If you don't have one, you can download a legal copy of Windows 7 and create a install DVD. Download the iso for the same version you have (they are large so it will take awhile): Download Windows 7 ISO (Official 32-bit and 64-bit Direct Download Links) « My Digital Life

I recommend using ImgBurn to create a DVD from the iso you download. Burn at 4X or the slowest speed available.

Then follow the directions here to boot the DVD and restore from the backup you made: Windows 7 System Restore from Backup Image
 

My Computer My Computer

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Windows 10 Pro X64Intel Quad Core i7-4770 @ 3.4Ghz16.0GB PC3-12800 DDR3 SDRAM 1600 MHzIntel Integrated HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
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250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
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Dell USB
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Lenovo USB
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Cable via Road Runner 3MB Upload, 30MB Download
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Windows Defender, MBAM Pro, MBAE
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Seamonkey
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PLDS DVD-RW DH16AERSH
As suggested try running Win7 System Image Recovery using the installer provided and burned to DVD or written flash stick with the tool given from Steps 1 and 2 in Clean Reinstall - Factory OEM Windows 7, booting into System Recovery Options.

If this fails you can order Recovery DIsks from Acer or follow the rest of the steps given to get a perfect Clean Reinstall which is a superior install to the bloated factory preinstall. Everything you need is in the blue link.
 
Far from an easy task, but I have blundered through it, with all your very kind help and direction. It looks as though all is now running as it should, and I am in the process of making a system image before adding back all the data files I saved prior to reinstalling Windows. And, to Zdruker, what I exactly was doing was trying to get the O/S fixed. The system image discs provided by the vendor when we bought the machine were corrupted. The original Windows installation on a second partition went south when the disc drive failed. When I restored the system onto the new drive from the original system image discs, I ended up with a corrupted install. And everything I did to try to fix it simply made things worse. You were all correct - the only way out was to start from scratch with a clean install of Windows. The various tutorials were absolutely invaluable. But I went awry at a couple of points: 1) I did not pick up initially on the fact that an iso file has to be burned with a specific program 2) I had significant difficulty with the drivers for the wireless connection. (They are not included in Windows). And, while one is instructed to "save the drivers" before wiping everything out, I never found out how one might possibly do so.
 

My Computer My Computer

At a glance

Windows 7 Home premium 64 bit
Computer Manufacturer/Model Number
Acer Aspire 4854
OS
Windows 7 Home premium 64 bit
Clean Reinstall - Factory OEM Windows 7 specifically warns to put the wireless driver on a stick or CD to get online quickly to get drivers from optional Updates, and exactly where to find this driver. It's a shame you missed this since it is the only driver singled out in this way.

I don't know where you read to "save the drivers" but it is clear in the tutorial that they should come first from the installer, then optional Updates, then the Support Downloads webpage for your computer model or device.
 
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