Solved Problem in reinstalling superAntispyware

[mach04]

Hi all,

I have a problem with reinstalling Superantispware. I first installed the Pro version on my new laptop and after the trial period ended, I decided to use the free version as I could not see any significant protection from the free version.
After uninstalling the Pro version, I tried to install a free version which I downloaded again from the home page. It will not complete the installation and it keeps on showing this message which I have taken.

There are no folders on C: which belongs to Superantispware at all.

Does anyone know where the problem is that I can not install the program?

 

[richc46]

I would guess that the old version is not fully uninstalled.
Try to restore it with system restore, then download the new version and follow their links for uninstallation.

 

[Carolyn]

There is a uninstall utility available
How do I uninstall? - SUPERAntiSpyware.com

 

[mach04]

I have tried to reinstall the Pro version in order to uninstall it again, but it was not possible to install, received the same error message as I earlier showed. The same happens when installing a free version.
I cleaned the registry and wiped the free spaces for deleted files, again nothing happens when I install the program.

But I can see in the registry folder that there exist under local machine and local user. I have deleted them both manually and it still gives the same error.

 

[Carolyn]

There is a uninstall utility available
How do I uninstall? - SUPERAntiSpyware.com

The folks at SuperAntiSpyware.com created an uninstaller for a reason. Why not try it?

 

[mach04]

I did try it, but there is no folder nor any files that can be removed. I even tried to install the program again and tried to remove what it was installed with that software but nothing helps so far.

 

[Carolyn]

The error message said there was a problem starting regsvr32.exe

Try http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

[mach04]

Thanks a lot Carolyn,
I ran a sfc/scannow and it did found some damaged files and repaired them. Now I have ran the installation file and its updating the definitions.

 

[Carolyn]

You're welcome