Problem with some hyperlinks in Microsoft Excel & Word - help please

[SWLD]

Problem with some hyperlinks in Microsoft Excel & Word - help please


When I add hyperlinks in Excel or Word 2016, some of them cause a security warning dialog box to pop up - Certificate error The application experienced an internal error loading the SSL libraries - see pics below.

Does anyone know how to fix the problem?

NB. It doesn't happen with all websites - for instance Google works fine, but Three | Phones, Broadband & SIM Only deals doesn't.



Sometimes, if I close the above dialog box, I get another one like this:



Any help appreciated.

• Btw, I'm using Office Professional Plus 2016 Version 1611 (Build 7571.2109) - turning updates on or off makes no difference.
• My OS is Windows 7 64-bit Service Pack 1.
• Browser is Chrome Version 109.0.5414.120 (Official Build) (64-bit).

I googled the error but couldn't find anything that worked.
the application experienced an internal error loading the ssl libraries - Google Search

 

[SWLD]

Forgot to say: the problem started only recently, i.e. the last 3 or 4 months.