Problem with USB devices

[SensesFail]

Hi,

I am running Windows 7: Ultimate Edition (64 bits) on my home PC.

When I am running iTunes and attempting to upload songs to my iPod (with iPod connected via a USB port), my PC locks up while in the process of transferring the files.

Also, when I connect my external hard drive via a USB port, I experience similar problems when transferring files to and from the hard drive.

Any insight would be much appreciated!

Thanks!

 

[Jonathan_King]

Hello, Welcome!

Could you go into Device Manager and confirm that your USB and chipset drivers are up-to-date?

Thanks,
~Jonathan