Problem with WLAN module

[zasaqa]

Hello!
I just re-installed my laptop, but now there is new problem...
My laptop is Acer Extensa 5635G. It has Intel WLAN module. After the re-install this module stopped working. I installed driver for it. I even contacted Acer Customer Support, where they told me to download the same driver.
On my keyboard, there is a key, which turns on and off the wi-fi. But now when I press it, nothing happens. I have a driver for it as I said, but I feel I am missing something.
Also, is there a way to "import" all my previous drivers to the new system. I have the previous system on a disk.
Would be thankful if someone could help me

 

[wilywombat]

Have you tried this version of the driver software? Acer Drivers Download- Wireless%20LAN_Intel_12.4.1.11_W7x64W7x86_A.zip | Laptop Software
Don't forget to completely unistall your previous driver.

 

[zasaqa]

yes, that's exactly the same driver I installed.
I uninstalled the old one first. Then ran the program, but it didn't do anything, so I installed the driver manually. Through Device Manager, then found the device and clicked Update driver, then selected the file .inf in the directory, I downloaded. And after that, the device was recognized - but it don't wanna work...

 

[wilywombat]

What do you see in your system tray at the bottom right? Is there an icon of 5 vertical bars?, If so, is there a red X or a yellow triangle with a black ! through it? If you see either of these, try right clicking on the icon and select "troubleshoot connection"

 

[zasaqa]

When I use troubleshoot, the result is that I have not connected any ethernet cabel. But I want to use my Wi-Fi module, not the ethernet card.
Let me explain you: There is a special key on my keyboard, which turns on and off the Wi-Fi. It even has a light indicator wether it's working. After the re-installation of Windows, this key stopped working. When I press it, the light indicator does not start, and the wi-fi connection does not show.

 

[severedsolo]

Can you manually enable the connection? I'm not sure if this will work... but it's worth a go.

Click the Network Icon in the bottom right hand corner (the one with the red cross) and then click "Open Network and Sharing Centre"
From there, on the left hand side click "Open Change Adapter Settings"
Find your Wireless device (if it's there) and right click it, then try clicking "Enable" see what happens.

 

[zasaqa]

Find your Wireless device (if it's there) and right click it, then try clicking "Enable" see what happens.

My Wireless device is not shown there..

 

[wilywombat]

Try clicking Start, then in the box type "devmgmt.msc" and press return. This should start your device manager. Then rightclick on "My Comuter in the list of devices and "scan for hardware changes" and see if it finds your card.

 

[zasaqa]

Yes, it finds it under "Other devices" with name "Network Controller". And it windows is unable to install driver for this device.

 

[wilywombat]

Try deleting it. Then uninstall and re-install the driver software. Then reboot and see if it works.

 

[zasaqa]

Now I can see it in "Change Adater Settings" menu in "Network and Sharing centre", but it is still unable to connect

 

[zasaqa]

So what now? No one can help me ?!

 

[wilywombat]

What are you seeing in the system tray? is it the 5 vertical bars and no red X or yellow triangle?

 

[zasaqa]

red X
I have no connection

 

[wilywombat]

Can you connect to your router via an ethernet cable? If so, connect that way and check the router setup. Also, a quick check, have you got a firewall and antivirus running on the computer? If so, before doing the cable thing, try stopping the firewall and /or antivirus and try troubleshooting the connection again.

 

[zasaqa]

Right now I don't have a router. Will test tomorrow
But most probably it's not from my router, because I have a light indicator next to the key for switching on the wi-fi. And this light indicator does not do anything.

 

[wilywombat]

Just a thought, do you need to hold down the "Fn" key when you try and switch the wifi on?

 

[zasaqa]

no, there is a special key:
http://i166.photobucket.com/albums/u81/zasaqa/1_801cadd6f9f080fff0c21e7c6eb8e8e7.jpg
Next to it is a key for Bluetooth modem, and when I press this key - the light indicator starts.

 

[wilywombat]

The other thing you could try is to do a "repair install" which will replace any missing or broken system files for you. It won't delete any of your personal files or settings. here are the instructions in case you need them:- http://www.sevenforums.com/tutorials/3413-repair-install.html