Purchased a Diamond Extreme 7.1 sound card today, now cant get drivers

[southall]

too load. I bought the Diamond extreme sound card. Installed it iaw directions, disable my old sound card via bios/cmos set up, saved it and re-booted. Diamond's install CD didn't work so I called them, they said go to their website and download driver for win 7. No problem, I did it saved it to the Desktop and Win Zip opened the file. I clicked on execute and it asks a few of the generic things about letting something take control etc.. All the standard answers, but once i click download or execute it doesn't do anything? Not sure whats going on? Diamond says it should work, maybe something in my Operating system? I have an HP Desktop Pavilion a 6257c w/ win 7 installed and windows defender as anti virus. Any suggestions mucho appreciato in advance!

 

[seavixen32]

If it is a zipped file, you need to extract the contents before you can install the driver.

Is it a zipped file and did you do that first?

 

[southall]

Yes, i extracted the file and then ran the setup.exe file and thats when it does nothing??

 

[Sardonicus]

What's the model number of the card?
Diamond Multimedia® Sound Card XtremeSound XtremeSound

 

[seavixen32]

Yes, i extracted the file and then ran the setup.exe file and thats when it does nothing??

Have you tried right-clicking the setup.exe file first then choosing Run As Administrator?

Also, it may pay you to disable Windows Defender first.

 

[southall]

24 bit 7.1 Diamond Extreme

 

[Sardonicus]

DIAMOND XtremeSound 7.1/16bit Sound Card|XtremeSound

What does the device manager show?

 

[southall]

Thank you seavixen32- I did as you requested, ran as administrator and it worked. Now all i have to figure out as why my second set of speakers ( I have bose Companion 2 & Companion 3) both plugged in and only one set is working? LOL- a head scratcher but i hope i can get it. Once again, thank you to each and every one who responded.

 

[seavixen32]

You're very welcome, southall. Glad to be of help.

You should be able to set your speaker system up under Hardware & Sound in your Control Panel.

 

[greyhnd]

I have the exact same sound card and it has performed well for me. After your driver install does your card show up as 24 bit? When I ran the card under XP it showed as 24 bit, but I've been unable to do anything other than 16 bit in Windows 7. Just curious.