Random BSOD just doing normal things, BCCODE 1000007e

[MrSeaMann]

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800F10EDBB
BCP3: FFFFF88003CE8228
BCP4: FFFFF88003CE7A80
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\062114-11247-01.dmp
C:\Users\Abad\AppData\Local\Temp\WER-46004-0.sysdata.xml



- Random BSOD, beginning to happen daily (re-occurring about 2 times a day after 6-7 hours apart)
- Just doing normal things, playing games, several tabs, listening to music, etc...

 

[derekimo]

Hi there,

These are all video driver related,

BugCheck 1000007E, {ffffffffc0000005, fffff8800f10edbb, fffff88003ce8228, fffff88003ce7a80}

Probably caused by : atikmdag.sys ( atikmdag+c7dbb )

Followup: MachineOwner
---------

They are pretty recent,

 Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR="Red"]Thu Apr 17 19:13:16 2014[/COLOR] (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I would try using an older version,

My Recommendation is to:

Uninstall your installed latest version of the display driver.

• How-To Uninstall AMD Catalyst Drivers From A Windows Based System

Then clean up any possible leftover.

• Drivers - Clean Left over Files after Uninstalling

Then install version 13.9 WHQL only.

• Previous AMD Catalyst? Display Drivers

Let us know how things go with that driver.

 

[MrSeaMann]

This driver does this weird thing, where I start my monitor up and a plain black screen appears, I have to press Ctrl + Alt + Delete to make it produce an image. Can I install driver 14?

 

[derekimo]

Sure, you can try that one, you may want to try a couple different ones, that version is usually stable which is why I suggested it.

I still suggest doing the clean install method following the first two steps in my quoted response above.

 

[MrSeaMann]

Seems to be working, its stable as of today, no BSOD today. I'll see over a week and post here again.

 

[MrSeaMann]

Crashed recently once more, lasted a week. Collecting another dump file

 

[MrSeaMann]

Here is my most recent report.

 

[MrSeaMann]

This crash begun to happen yesterday, about 3 times. Don't know why it has come back.

 

[derekimo]

Sorry, been a little busy.

This latest crash is the same driver,

BugCheck 1000007E, {ffffffffc0000005, fffff8800f127dbb, fffff88003f8a228, fffff88003f89a80}

Probably caused by : atikmdag.sys ( atikmdag+c7dbb )

Followup: MachineOwner

Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR="Red"]Thu Apr 17 19:13:16 2014[/COLOR] (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Same version as well, did you try a different driver yet?

 

[MrSeaMann]

I did try a different driver, it comes and goes I tried the old driver, its fine. I re-downloaded the new driver following your steps, no BSOD for a whole week. Suddenly, 2 BSOD's in one day. Two days pass, and no BSOD at all... I wonder why though? Its almost like a sickness that goes away and comes back.