Hi All,
I have a new Dell Inspiron 7737 that will random blue screen or crash throughout the day. No rhyme or reason. This is a fresh install of Windows 8.1 Pro on a Samsung 840 Pro SSD.
Here's What I tried:
- Updated drivers. Either from Dell or Intel websites
- Updated/Reinstall of DirectX
- Installed Samsung SSD Magician to apply SSD settings to Windows
- Updated BIOS
- Disabled sleep and hibernate
- Set Windows Driver Framework service startup type to Automatic
- Memtest passed
- SSD health is normal
- Latest firmware for SSD
- Malware scans
Doesn't matter if on AC power or battery. Not plugging in new hardware. This just doesn't make sense for a new out of the box laptop with a fresh install.
I've attached SF diagnostic tools reports with last 4 dumps. Any help would be appreciated before I go down the tech support rabbit hole.
https://drive.google.com/file/d/0B0mB7I9cmGxiQWpnTHN2d2MxQjA/view?usp=sharing
I have a new Dell Inspiron 7737 that will random blue screen or crash throughout the day. No rhyme or reason. This is a fresh install of Windows 8.1 Pro on a Samsung 840 Pro SSD.
Here's What I tried:
- Updated drivers. Either from Dell or Intel websites
- Updated/Reinstall of DirectX
- Installed Samsung SSD Magician to apply SSD settings to Windows
- Updated BIOS
- Disabled sleep and hibernate
- Set Windows Driver Framework service startup type to Automatic
- Memtest passed
- SSD health is normal
- Latest firmware for SSD
- Malware scans
Doesn't matter if on AC power or battery. Not plugging in new hardware. This just doesn't make sense for a new out of the box laptop with a fresh install.
I've attached SF diagnostic tools reports with last 4 dumps. Any help would be appreciated before I go down the tech support rabbit hole.
https://drive.google.com/file/d/0B0mB7I9cmGxiQWpnTHN2d2MxQjA/view?usp=sharing
My Computer
At a glance
Windows 8.1 Pro
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell Inspiron 7737
- OS
- Windows 8.1 Pro
