recent BSODs when playing games like prototype

[robertju1]

I am not entirely sure what i have to do,
Memtest i ran 1 week or something ago, didnt have any problems.
Just did the furmark test+speccy, the temperatures where both the same, when the one said 60C, the other said 60C aswell.

But that is all i understand from what i have to do, here are my dumpfiles, I cant really do much since i get a bsod once very 15 mins

Thanks in advance,
Robert

 

[robertju1]

I think it is solved, had to update sp1, and seems to work fine now. But to update i had to download it through microsoft, and not with windows update. Also had to do it in safe mode, since i wouldn't be able to finish in normal mode.

Anyways, thanks! I will keep this post open for a week, if i dont get any bsods, i will mark it as solved. Thanks anyways, u guys at this forum are the best at helping

 

[writhziden]

Ah, sorry, that's my fault. I should have checked that you had SP1 installed... I usually give these steps:

Update to Service Pack 1 (SP1)

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

Service Pack 1 Download site
​

I wanted to get the steps up in case another user having similar problems needs them.

Anyway, hope that does do the trick for you. Please let us know when you are confident the problem is solved and then you can also mark the thread solved. Glad to see stability has increased, at least.

 

[robertju1]

I am sorry for posting again, but gain 2 BSOD's in the past few days, not that much but still want to fix them.
The dump files are in the attachment.

 

[writhziden]

One crash indicates hard disk problems. Run a http://www.sevenforums.com/tutorials/433-disk-check.html with Automaticall fix file system errors checked.


The other crash is DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.

• If you are overclocking any hardware, please stop.
  
  
• Check Windows for corruption. Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html to provide us with the sfcdetails.txt file if errors occur.

Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

1. Download the drivers you want for your display card(s)
2. Click Start Menu
3. Click Control Panel
4. Click Uninstall a program
5. For AMD:
   • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
   • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
     1. Click Start Menu
     2. Right Click My Computer/Computer
     3. Click Manage
     4. Click Device Manager from the list on the left
     5. Expand Display adapters
     6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
     Alternatively:
     1. Login as an adminstrative user
     2. Click Start Menu
     3. Click Control Panel
     4. Click Hardware and Sound
     5. Click Device Manager (the last link under Devices and Printers)
     6. Expand Display adapters
     7. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
6. Restart your computer after uninstalling drivers for all display cards
7. Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.


You may also want to install your AMD drivers without the Catalyst Control Center/Vision Engine Control Center software. Download the version of ATI drivers that you want to install, and then do the following steps.

• Start the installation program to install your drivers and ATI software. When you get to the option to Express/Custom install, cancel the installation. Your drivers should now exist in C:\AMD\Support\xx-x_vista_win7_64_dd_ccc where the x's replace your version number of the driver software.
  
• Uninstall all AMD software related to your graphics card by uninstalling AMD Catalyst Install Manager in Start Menu -> Control Panel -> Uninstall a program
  
• If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers:
  1. Click Start Menu
  2. Right Click My Computer/Computer
  3. Click Manage
  4. Click Device Manager from the list on the left
  5. Expand Display adapters
  6. Do the following for each adapter (in case you have multiple display cards)
     • Right click the adapter
     • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
     • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  Alternatively:
  1. Login as an adminstrative user
  2. Click Start Menu
  3. Click Control Panel
  4. Click Hardware and Sound
  5. Click Device Manager (the last link under Devices and Printers)
  6. Expand Display adapters
  7. Do the following for each adapter (in case you have multiple display cards)
     • Right click the adapter
     • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
     • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
• Restart your computer.
  
• Re-install your drivers from the C:\AMD\Support\xx-x_vista_win7_64_dd_ccc folder using a similar method to that in OPTION TWO of http://www.sevenforums.com/tutorials/98073-drivers-install-vista-drivers-windows-7-a.html