Red x's appearing in WLM

[Lykele]

I'm beginning to see red x's where an image should be in incoming mail. For instance, my GM dealer sent an ad with service deals, but all images are a red x. I've changed no settings, and yet, something must have changed because I've not encountered it before.

I went to Tools >Options thinking I might find a Security tab, but none was there.

I even shutdown my antivirus for a few moments thinking that could be the cause of the problem, but still red "x".

Would anyone have an thoughts?

Thanks. Jim

 

[WalkerA WinTeam]

Hi Lykele,

Check this out & let me know if it's the same issue you're having: How to Make Windows Mail, Windows Live Mail or Outlook Express Send Your Inline Images - About Email

Cheers,

Walker
Windows Outreach Team

 

[Lykele]

Yes, that is the exact issue I am seeing. However, I am on the receiving end of the red x.

I did check that setting of HTML and mine is checked to send picture with message, but, as I said, it is my inbound mail where I see the red x.

Jim

 

[Lykele]

Wow, I solved my own problem! Maybe I should buy a lottery ticket.

I tried to think of what changes have taken place recently that might have caused the Red "x"'s. Then I thought of the following. I use Firefox for my browser. Never use Internet Explorer. Except for just recently, I did startup Internet Explorer to do something. Can't remember exactly why. Just on the oft chance that was connected to my problem, I reset Internet Explorer.

Tools>Internet Options>Advanced Tab>Reset.

Voila! No more red x's and all images within my email appeared.

I never realized the connection between Internet Explorer and Windows Live Mail. But I must have done something that changed a setting and caused the images to be blocked.

One word of caution. Resetting Internet Explorer can cause you to lose a lot of settings, so I would suggest you read the following information to know what will happen.

Reset Internet Explorer 7 settings

So now with my email images appearing I see my GM dealer is offering a $15.95 oil change. Guess I'll give them a call.

Regards,
Jim

 

[WalkerA WinTeam]

So glad you figured out a solution, Jim! Thank you so much for returning to post it for other users, too. We're glad to have you as part of the community & hope you'll stick around!

Cheers,

Walker
Windows Outreach Team