Gateway laptop nv75502u, 64bit system downloaded automatic updates, then it restarted and got on repair loop after restart. Saved all the data on safe mode and decided to do a full os restore. It goes well for the os system restore and after the welcome page it goes to install the drivers, 33 total. When it gets to the 15th, audio driver, goes half way and screen gets all pixelated and then blue screen. It restarts and welcome page again, windows is installing drivers, goes straight where it left off but after a few seconds same pixelation and blue screen again, and loop goes on.
Driver that gets blue screen: realtek audio codec ALC271X_VB3
Blue screen error: irql_not_less_or_equal
stop:0x000000A (0x0000000000000060, 0x0000000000000002, 0x0000000000000001, 0xFFFFF80002A9C74C)
OS VERSION:6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
OS Version: 6_1_7601
Service pack: 1_0
Any help with this issue will be greatly appreciated, as my Lady has to finish writing a book in this machine. All data is safe, just cannot get the machine to restore the os.
Thank you
Driver that gets blue screen: realtek audio codec ALC271X_VB3
Blue screen error: irql_not_less_or_equal
stop:0x000000A (0x0000000000000060, 0x0000000000000002, 0x0000000000000001, 0xFFFFF80002A9C74C)
OS VERSION:6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
OS Version: 6_1_7601
Service pack: 1_0
Any help with this issue will be greatly appreciated, as my Lady has to finish writing a book in this machine. All data is safe, just cannot get the machine to restore the os.
Thank you
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Gateway nv75502u
- OS
- Windows 7 64bit home premium
- CPU
- amd a8-3500apu with radeon hd graphics 1.50 ghz
- Memory
- 4gb
- Hard Drives
- 610479mb
- Browser
- internet explorer
