Reinstalled Windows, and now Sleep mode results in BSOD

[NeoTechni]

I didn't have this problem before, but upon reinstalling Windows from scratch I've been getting it.



BCCode: a0
BCP1: 0000000000000009
BCP2: FFFFFFFFC0000185
BCP3: 0000000000000001
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


LINAINVERSE-Sat_03_20_2021_203458_50.zip - Google Drive

 

[philc43]

Hello NeoTechni

WinDBG will help interpret some of the parameters:

INTERNAL_POWER_ERROR (a0)
The power policy manager experienced a fatal error.
Arguments:
Arg1: 0000000000000009, A fatal error occured while preparing the hibernate file.
Arg2: ffffffffc0000185, Status code
Arg3: 0000000000000001, Mirroring phase
Arg4: 0000000000000000

The status code reveals that there has been a STATUS_IO_DEVICE_ERROR

It looks to me as if the drive where the hiberfile is written to has an input output I/O error. This can be due to drivers, hardware problems such as the drive itself or connection cable problems.

Hopefully that gives some areas to start exploring. Check the drive with diagnostic software such as HDTune.

Your eventlog actually points to a controller error:

Event[35655]:
Log Name: System
Source: atapi
Date: 2021-03-20T20:36:13.056
Event ID: 11
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: LinaInverse
Description:
The driver detected a controller error on \Device\Ide\IdePort0.

In fact the eventlog is full of such errors. It suggests that you may still need some of the chipset drivers to be loaded for the operation of the hard drives. Do you have any signs of missing drivers in the Device Manager?

 

[NeoTechni]

The only missing drivers I see are for a CV1 External Camera.

 

[philc43]

In that case we need to focus on testing the C:\drive.

Try the HDTune program which you can download for free.

• check the health,
• scan for errors using the full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.

When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. the following: transfer rate, access time, burst rate, cpu usage

 

[NeoTechni]

Is there a BIOS setting related to hard drive modes?

 

[philc43]

Please also check the C: drive for any file corruption.

See this tutorial: Disk Check
Run with option 2 using this command
chkdsk c: /F

You will need to confirm that it will be run next time you reboot.

Paste the results or find them in event viewer using the following:
Check Disk (chkdsk) - Read Event Viewer Log

 

[NeoTechni]

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 3/24/2021 3:40:39 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: LinaInverse
Description:


Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
223744 file records processed.

File verification completed.
251 large file records processed.

0 bad file records processed.

2 EA records processed.

49 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
269226 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
223744 file SDs/SIDs processed.

Cleaning up 151 unused index entries from index $SII of file 0x9.
Cleaning up 151 unused index entries from index $SDH of file 0x9.
Cleaning up 151 unused security descriptors.
Security descriptor verification completed.
22742 data files processed.

CHKDSK is verifying Usn Journal...
36999048 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
223728 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
48507726 free clusters processed.

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

234428415 KB total disk space.
40007716 KB in 79149 files.
56068 KB in 22743 indexes.
0 KB in bad sectors.
333727 KB in use by the system.
65536 KB occupied by the log file.
194030904 KB available on disk.

4096 bytes in each allocation unit.
58607103 total allocation units on disk.
48507726 allocation units available on disk.

Internal Info:
00 6a 03 00 0f 8e 01 00 ff 0f 03 00 00 00 00 00 .j..............
fa 00 00 00 31 00 00 00 00 00 00 00 00 00 00 00 ....1...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

 

[philc43]

There were a few corrections made to the hard disk. If you are still getting the BSOD with the Internal Power error please post a new set of logfiles.

If the error is still the same we will have to explore the hibernation settings and maybe recreate a new hiberfile.sys file.