"Safely Remove Hardware" horrendously slow

[andrewkeith5]

Hi Everyone,

This is my first post obviously so my apologies in advance if I've not followed a convention or you need more information - please let me know and I'll endeavour to fix it

I installed Windows 7 Professional x64 from a clean install (format, then install) and ever since, the "safely remove hardware" function has been terrifically slow - about 30-45 seconds from me clicking on the safely remove hardware icon to the menu popping up.

I've completely exhausted any of my ideas, and seemingly Google's, so if anyone can help me shed some light on this I would be unbelievably grateful - it aggrevates me SO much!

I have a feeling it's something to do with the way USB devices are handled in W7, as I have a similar problem with my HP Photosmart C5280 multifunction printer - two-way communication with it appears to be ridiculously slow, which means that from clicking "properties" to change print settings from a print dialog it takes 45 seconds for the hp printer utilities thingy to come up so I can change settings. Also printing in general appears to be a lot slower.

If anyone can help, thank you SO much in advance, and if you need any more info please met me know!

Thanks,

Andrew

 

[zigzag3143]

Hi Everyone,

This is my first post obviously so my apologies in advance if I've not followed a convention or you need more information - please let me know and I'll endeavour to fix it

I installed Windows 7 Professional x64 from a clean install (format, then install) and ever since, the "safely remove hardware" function has been terrifically slow - about 30-45 seconds from me clicking on the safely remove hardware icon to the menu popping up.

I've completely exhausted any of my ideas, and seemingly Google's, so if anyone can help me shed some light on this I would be unbelievably grateful - it aggrevates me SO much!

I have a feeling it's something to do with the way USB devices are handled in W7, as I have a similar problem with my HP Photosmart C5280 multifunction printer - two-way communication with it appears to be ridiculously slow, which means that from clicking "properties" to change print settings from a print dialog it takes 45 seconds for the hp printer utilities thingy to come up so I can change settings. Also printing in general appears to be a lot slower.

If anyone can help, thank you SO much in advance, and if you need any more info please met me know!

Thanks,

Andrew

Hi Andrew

I am assuming you have gone into device manager and verifed that the drivers are installed and working properly. If not type device manager in search. go to USB. there should be no "unknown" device with yellow triangles on them

let us know

ken J+

 

[andrewkeith5]

Hi Andrew

I am assuming you have gone into device manager and verifed that the drivers are installed and working properly. If not type device manager in search. go to USB. there should be no "unknown" device with yellow triangles on them

let us know

ken J+

Hi Ken,

Yep I've checked Device Manager and Windows reckons that everything is installed and up to date

Andrew

 

[Codify]

Hi Ken,

Yep I've checked Device Manager and Windows reckons that everything is installed and up to date

Andrew

Windows Update doesn't always have the latest versions of drivers - it's often best to check directly with the manufacturer to see what the latest version is. For your C5280, HP released new drivers last month - they are unlikely to have gotten into Windows Update yet.

You can download them here:
Select software and drivers HP Photosmart C5280 All-in-One Printer - HP technical support (United Kingdom - English)

It's a horrendous 311MB download but that's what you get if you go HP

 

[andrewkeith5]

Sorry I should've mentionned that too,I downloaded and installed the latest drivers yesterday and no change

 

[andrewkeith5]

Anybody have any ideas on this? Pretty please?

 

[Iaspis]

Anybody have any ideas on this? Pretty please?

Hi,

I was having the exact same problem with my external 500 Gig Seagate Expansion Drive (almost one minute delay until the disconnection message), but it got fixed when I removed a folder I was keeping, with over 8,000 files (zip archives) in it. Maybe there's a problem about folders with numerous files as far as disconnecting is concerned in Windows 7? I don't know, but I'd like to...

 

[Mspirit]

I have the same problem

Unfortunate for me..I have the same problem

The delay is about 40 sec.

If you have an answer please help, its so annoying and even embarrassing when showing off windows 7. All what was said was done, but yet with no errors it's slow. It's not a particular device but just any device :S

 

[Codify]

Unfortunate for me..I have the same problem

The delay is about 40 sec.

If you have an answer please help, its so annoying and even embarrassing when showing off windows 7. All what was said was done, but yet with no errors it's slow. It's not a particular device but just any device :S

What device is it that you are trying to safely remove?

 

[zlorf]

I have this problem when my network printer is switched off. Trying to open "Devices and Printers" gives the delay too.

 

[Mspirit]

Please help!!!

I have this problem when my network printer is switched off. Trying to open "Devices and Printers" gives the delay too.

Also the same problem with "Devices and Printers"...and about the type of devices I have the problem with when safely remove > all kind of USB devices unfortunately

 

[TekyTek]

I'm having this same problem with 3 out of 4 of the Windows 7 PC's at home.
It happens on 1 of the x64 pc's and 2 of the 32bit pc's. The other 64 bit machine has no delay. All the pc's are different brands, HP Dell Sony Acer.

It happens with any brand USB thumb drives and USB External Drives, from various manufacturers.
I've tried plugging the drives into external USB hubs as well as directly into the pc's and get the same result.

Ejecting the drive from Explorer works instantly.

I've tried USB drives with no data on.. also Fat and NTFS formats.

There is no spinning ring to indicate the system is thinking.

I've turned off AutoPlay and checked the Event Viewer.

I'm at a loss...

 

[Mspirit]

What device is it that you are trying to safely remove?

Any device, be it printer, USB modem, flash drive,..etc

It's worth to mention though that ejecting a flash memory from "Computer" window only takes two sec.

Having that said it looks pretty clear it's a problem with tray icon functionality :S

 

[germank]

Same problem here... The safely remove hardware takes something like half a minute to pop up with any device plugged in (printer, usb drive, sd memory card, etc.). I usually just *don't* safely remove my stuff anymore... but it would be nice to get it fixed. Any ideas there?

 

[NoN]

Very strange indeed...it should be around the 5 seconds for the pop up message to appear

Is this could be latency in Explorer? Check your latency...

 

[CassieFWinTeam]

Have you tried the hardware and device troubleshooter? Open the Hardware and Devices troubleshooter

Cheers,
Cassandra
Microsoft Windows Outreach

 

[omg108]

Hi, I had the same problem and it seems I finally sorted it out.

As other users mentioned above, all of a sudden my OS (windows 7) begun to slow down the "safely remove hardware" menu popup.

After several (unsolving) searches on google, I experienced another similar problem with Adobe Illustrator: saving images took like forever, eventually freezing the app.

I found an article explaining that on Illustrator CS4 there's a bug: if the default printer is turned off it will hang on save / print.
In fact, my default printer (samsung ml-2010) was off (in other occurences, I wasn't at home so the printer was totally disconnected),

So I set windows builtin "xps writer" as default printer, and now Illustrator works fine... And GUESS WHAT?

The systemtray icon "safely remove hardware" now pops up the menu instantly

Solving 2 problems with 1 solution is really cool (and also extremely rare...).

I hope this solution will work for you too.

(sorry for msipells and typos; I'm from Italy)

 

[germank]

OMG! You are a genious! Solved my problem by doing that and deleteing a Network printer which wasn't showing grayed out as the others network printers that where not available.

Thank you!
(Windows developers, take note!)

 

[janulo]

For me this solution doesn't work
I removed all printers (only setting Microsoft XPS as a default printer didn't help me), I left only XPS printer and no change... It takes about 15 seconds from clicking on icon until I have pop-up. I need the same time until I can see "Devices and printers"

When I try to remove USB flash using My computer, it works perfectly, I have pop-up instantly.

So any other idea, how to fix this?

 

[just]

Hi, I had the same problem and it seems I finally sorted it out.

I set windows builtin "xps writer" as default printer, and now Illustrator works fine... And GUESS WHAT?

The systemtray icon "safely remove hardware" now pops up the menu instantly

I cannot believe that this is what worked to fix the issue! Ridiculous, but very happy that it is fixed. Grazie mille omg!