Several BSOD messages on new system at random times

[writhziden]

Doing research on your problem, I discovered that you need to do a clean install of Windows 7 one more time. This time, however, and this is very important, do not install any optional updates related to your touch-pen from within Windows Updates. Get those drivers directly from the wacom site. The wacom driver from the wacom site conflicts with the driver Windows tries to install, which is known to cause BSOD errors.

If you do not think this applies to you, let me know.

Edit: Before you do that, could you post an image of your device manager with Human Interface Devices and Mice and other pointing devices expanded? Just use Windows 7's snipping tool (open start menu, type in "snipping tool" without quotes into search programs and files)

 

[kkdishin]

Doing research on your problem, I discovered that you need to do a clean install of Windows 7 one more time. This time, however, and this is very important, do not install any optional updates related to your touch-pen from within Windows Updates. Get those drivers directly from the wacom site. The wacom driver from the wacom site conflicts with the driver Windows tries to install, which is known to cause BSOD errors.

If you do not think this applies to you, let me know.

Edit: Before you do that, could you post an image of your device manager with Human Interface Devices and Mice and other pointing devices expanded? Just use Windows 7's snipping tool (open start menu, type in "snipping tool" without quotes into search programs and files)

Hi, windows does not install the drivers after uninstalling them. I do not (as far as I know) have an EETI input multitouch digitizer, and I do not believe installing windows applies to me as I've never used windows update to install my tablet drivers.

Here is a pic of my HID in device manager without the tablet drivers. The tablet adds the following:
Wacom HID digitizer
Wacom HID pen
Wacom Virtual HID driver

For some reason, the tablet seems to have a large dislike for my bluetooth mouse. After installation of the tablet, my mouse stops working and trying to get it to connect again results in a blue screen.

 

[writhziden]

Wacom HID digitizer
Wacom HID pen
Wacom Virtual HID driver

A clean install probably is not necessary, then. It is interesting that Wacom products seem to have so many stability issues. I assume when you uninstall the Wacom driver(s), you uninstall them for all three devices listed above?

 

[kkdishin]

Wacom HID digitizer
Wacom HID pen
Wacom Virtual HID driver

A clean install probably is not necessary, then. It is interesting that Wacom products seem to have so many stability issues. I assume when you uninstall the Wacom driver(s), you uninstall them for all three devices listed above?

Yep. Once I've uninstalled them I can connect my BT mouse again without getting a Blue screen

 

[writhziden]

Yep. Once I've uninstalled them I can connect my BT mouse again without getting a Blue screen

I would recommend contacting Wacom. They have pretty good support, from what I've read. Maybe they will have better luck narrowing down why their drivers cause issues with your system.

 

[kkdishin]

Yep. Once I've uninstalled them I can connect my BT mouse again without getting a Blue screen

I would recommend contacting Wacom. They have pretty good support, from what I've read. Maybe they will have better luck narrowing down why their drivers cause issues with your system.

Ok thanks for all your help

 

[writhziden]

No problem. Please post back if/when you find a solution and let us know what it was. It would be helpful for any future people who have similar problems. Thanks.

 

[kkdishin]

So I think I'm going to wait on contacting Wacom because the problem might be with my computer as I jsut got another blue screen, one that I haven't seen before: IRQL_NOT_LESS_OR_EQUAL.

Everything seemed to be working fine, just browsing the net, then BAM, it appeared . So i dont know what to do next.

I've attached my most recent dump and system health report. For some reason the "Wacom Serial Pen HID Driver" is still displayed in the dump file. It is getting late so I'm going to attempt to remove it tomorrow.

btw I'm still "stressing" my drivers with driver verifier.

Is it possible that my mobo is the problem... I really hope it is not the case but it would be easier for me to return and get it replaced sooner than later.

Thanks again everyone for the help.

 

[writhziden]

The last crash was due to HIDCLASS.SYS again, which appears to be your culprit still. The IRQL_NOT_LESS_OR_EQUAL was a memory based crash, which is likely caused by the same driver as the last crash. Since your memtest passed, I assume your memory is fine and it must be a driver based issue, as most memory based crashes are. I would suggest uninstalling all HID Devices you have listed in that image you uploaded a few posts ago. When you uninstall, click uninstall, then select the option to delete the driver software if prompted, and then hit ok (as I suggested earlier). If you still have issues, let us know.

 

[kkdishin]

The last crash was due to HIDCLASS.SYS again, which appears to be your culprit still. The IRQL_NOT_LESS_OR_EQUAL was a memory based crash, which is likely caused by the same driver as the last crash. Since your memtest passed, I assume your memory is fine and it must be a driver based issue, as most memory based crashes are. I would suggest uninstalling all HID Devices you have listed in that image you uploaded a few posts ago. When you uninstall, click uninstall, then select the option to delete the driver software if prompted, and then hit ok (as I suggested earlier). If you still have issues, let us know.

So I figured I should test my ram again and when I ran it this morning it went bonkers... I ran it twice to make sure. The first time I dont know when it happened but the second time it happened right after the first pass. (this is with both my ram modules in). This didnt happen a week ago. I've attached pictures of both scans.

I'll try one module at a time to see which if not both are causing it.

 

[writhziden]

Uh oh... that does not look good. Let us know what you find out.

 

[kkdishin]

Uh oh... that does not look good. Let us know what you find out.

ok so one of my ram modules caused that weird memtest screen. So now im down to one module... Guess Ill return this one as well.

Ill post back if I find any other problems.