Slow Download/Upload Speeds

[mccoady]

[FONT=Verdana, Arial, Helvetica]I have AT&T DSL internet service and I'm using their 2-Wire 2701HG-B modem/router plus all my phones lines connected to a phone or Sat receiver have their filters installed on them. I'm subscribed to their 3Mbps plan but for quite awhile now I've noticed very slow internet speed.

Going to Speedtest.net - Results or Speed Test | Bandwidth | Broadband Internet Services I'm getting download readings as low as .23Kbps to 2.73Mbps (the latter very, very seldon) with an average of under 1.0Mbps.

AT&T did a ping or something and can tell I have noise on the line so they say it's probably either the router or one of the phone lines so this morning a tech dropped off a new router (same brand/model) but I can't see any improvement.

When the tech came the other day he hooked up his small modem from my phone line to his laptop and ran a speed test and it was consistently 2.5Mbps.

So are there any settings on my modem/router that could be slowing things down? Or do you think one of my phone lines is causing the problem?[/FONT]

 

[brady]

you may want to check for background services using TCP connections.
Via Command prompt, type in: netstat -b

This will list the current connections your services are running. If you see public ip addresses in the list, you know you have a background service (hopefully) connecting to a web address.

usual connections are antivirus and update services like; adobe and windows updates.