Second day - other than some delay in the response time, both the constant ping to the router and google seem to be good. However, this has been the case before where it can go for weeks without issue and then one morning, internet is down.
UPDATE: I was intrigued by one of the post about changing the modem's setting (ie DNS) so I inquired with Time Warner about gaining access. They don't allow clients to access their modem but they can "bridge" it to my router to "gain full access". I fully don't understand it but I decided to let him bridge it. He couldn't do it. He wasn't able to access my router. He rebooted the modem. He had me physically go through the power cycle and was not successful.
He is sending out a technician to physically look at this modem. I am thinking this might have been the culprit for internet connection issue and me having to reboot the router.
QUESTION: Bridging the modem to the router. What is this and should I do this? At the end of the day, I will be perfectly fine without bridging it as long as I don't have to keep rebooting the router from time to time - leaving me to worry when I am away from the office that my staff is without internet.
