System Crash + while booting 7 stuck

Taccu

New member
Hi

(so sorry for my bad english, Im a german guy)


So my Problem is, hmm not quite easy to describe so let me try,

that i dont really have one, i can play my computer games with good to high settings and parallel hear good music(<- casual).

But sometime my computer stucks, there is no blue screen nothing just stuck, so i have to push the restart button.

So now the really interesting thing starts,

all goes normal until the loading screen of Windows 7, you know that image that pops up in the middle, so while each of these, i called it flags, which fly together to build up the windows logo, my computer gets stucked. And i have to restart.

And everytime i restart its getting stucked at the same point.

But now the Happy End

if i turn it off for about half an hour with the power supply off, it starts like the first day.


Any ideas?




mfg

Taccu

PS:
OS: Windows 7 Professional
CPU: AMD 6400+
GPU: Gforce 9800 GTX+
RAM: 4096 MB
Motherboard: Asus AM2


PSS:

Hopefully my english wasnt as bad as i think it is.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Selfmade
OS
Windows 7
CPU
AMD 6400+
Motherboard
Asus AM2
Memory
4096 MB
Graphics Card(s)
Gforce 9800 GTX+
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Case
Crap
Internet Speed
DSL 6000
Could be a heat issue if it only does it after pc been on a while
Get a temp monitoring tool & check system temps
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
hmm thanks for the reply

i will check this, but i dont think so, sometime i play very very long >10hours a row and it dont crash.

could there be any other reasons?


Mfg
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Selfmade
OS
Windows 7
CPU
AMD 6400+
Motherboard
Asus AM2
Memory
4096 MB
Graphics Card(s)
Gforce 9800 GTX+
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Case
Crap
Internet Speed
DSL 6000
Your English is much better than my Deutsch!

Have you checked the inside of the case to see if there's any dust blocking the vents?
Have you checked to make sure that the video card fan is free to turn?
Please use SpeedFan (free from here: Download SpeedFan - Access temperature sensor in your computer ) and set it so that the temps show in the system tray. That way, when it freezes, you'll be able to see what the temps were.
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
So this is the newest Bluescreen
I attached the dmp file

hmm i dont know if this helps too but i just post it here :


Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7600.2.0.0.256.48
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800499B038
BCP3: 00000000B62DC000
BCP4: 0000000000000135
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1














so 15min later another crash file Two
 

My Computer

Computer Manufacturer/Model Number
Selfmade
OS
Windows 7
CPU
AMD 6400+
Motherboard
Asus AM2
Memory
4096 MB
Graphics Card(s)
Gforce 9800 GTX+
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Case
Crap
Internet Speed
DSL 6000
0x124 error, these can be a pain as there quite general
The dump says hardware but sometimes on occasions it can be software/driver related
Read this thread will give you some things to try
http://www.sevenforums.com/crash-lockup-debug-how/35349-2-int-stop-0x124-what-means-what-try.html
I would start will checking everything is seated correctly inside machine and system temps
Then try memtest86 and HHD diagnostics
Also run cmd.exe(right click run as admin) then type sfc /scannow
to check system file integrity

Hope this helps, post back your results
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
So it's me again


I think, now i know why i have these Blue Screens,

i tried now 3 times,

everytime i want to install the new driver for my Geforce 9800 GTX + card, i have a Bluescreen.

Any one who knows, how to handle this?

PS: Minidump attached
 

My Computer

Computer Manufacturer/Model Number
Selfmade
OS
Windows 7
CPU
AMD 6400+
Motherboard
Asus AM2
Memory
4096 MB
Graphics Card(s)
Gforce 9800 GTX+
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Case
Crap
Internet Speed
DSL 6000
are you installing the correct driver for windows 7?
 

My Computer

Computer Manufacturer/Model Number
home made
OS
windows 7 ultimate
CPU
amd 64 bit
Motherboard
asus
Memory
4 gigs
Graphics Card(s)
ati 9600 xt
Sound Card
sound blaster gamer edition
Monitor(s) Displays
CRT
Hard Drives
two seagate sata drives 120 gig
PSU
500 watt
Case
custom
Cooling
8 fans
ähhm

yes i do


anyway wouldn't this occure a Bluescreen,

simply it wouldnt install and tell you that you have an incorrect version.


any other solutions?
 

My Computer

Computer Manufacturer/Model Number
Selfmade
OS
Windows 7
CPU
AMD 6400+
Motherboard
Asus AM2
Memory
4096 MB
Graphics Card(s)
Gforce 9800 GTX+
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Case
Crap
Internet Speed
DSL 6000

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
So it's me again


I think, now i know why i have these Blue Screens,

i tried now 3 times,

everytime i want to install the new driver for my Geforce 9800 GTX + card, i have a Bluescreen.

Any one who knows, how to handle this?

PS: Minidump attached

H and welcome

It may be your graphics driver but the analysis doesnt show that. This is still a hardware issue. did you follow the instructions about a 124 bugcheck?

One thing i did notice is the nvstor64.sys (backup) was loaded at the time. do you have the most current version?

Ken

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\011110-33649-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0285b000 PsLoadedModuleList = 0xfffff800`02a98e50
Debug session time: Mon Jan 11 14:51:09.232 2010 (GMT-5)
System Uptime: 0 days 0:35:35.996
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80049a1038, b22dc000, 175}

Unable to load image \SystemRoot\system32\DRIVERS\nvstor64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvstor64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80049a1038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b22dc000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  msiexec.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009eea08 fffff800`02824903 : 00000000`00000124 00000000`00000000 fffffa80`049a1038 00000000`b22dc000 : nt!KeBugCheckEx
fffff880`009eea10 fffff800`029e1513 : 00000000`00000001 fffffa80`049d7660 00000000`00000000 fffffa80`049d76b0 : hal!HalBugCheckSystem+0x1e3
fffff880`009eea50 fffff800`028245c8 : 00000000`00000728 fffffa80`049d7660 fffff880`009eedb0 fffffa80`040b6d00 : nt!WheaReportHwError+0x263
fffff880`009eeab0 fffff800`02823f1a : fffffa80`049d7660 fffff880`009eedb0 fffffa80`049d7660 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009eec00 fffff800`02817e8f : fffffa80`040b6d88 00000000`00000001 fffff880`009eee30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009eec40 fffff800`028cb7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009eec70 fffff800`028cb613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009eedb0 fffff880`010b605a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0929db48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvstor64+0x2205a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
so i tried it another time

installing the Driver you posted(i downloaded to be sure it is the same)

Minidump attached




EDIT: Didnt read the post of zigzag before posting this, where could i get an update for this "nvstor64.sys" ?
 

My Computer

Computer Manufacturer/Model Number
Selfmade
OS
Windows 7
CPU
AMD 6400+
Motherboard
Asus AM2
Memory
4096 MB
Graphics Card(s)
Gforce 9800 GTX+
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Case
Crap
Internet Speed
DSL 6000
so
Update:

1. All Drivers are now up to date(except the video one)
2. Mdsched found in 4x2 Tests nothing
3. Chkdsk found in 3 Tests nothing
4. None of my hardware components are or were ever overclocked


Mfg
 

My Computer

Computer Manufacturer/Model Number
Selfmade
OS
Windows 7
CPU
AMD 6400+
Motherboard
Asus AM2
Memory
4096 MB
Graphics Card(s)
Gforce 9800 GTX+
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Case
Crap
Internet Speed
DSL 6000
If you cant get gfx driver to install at all you could try an older version, last one they released or try installing the driver without the full software package it offers you
Uninstall old gfx software/driver before you begin
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
if you have the wrong drivers, it can cause a bluescreen. Some drivers wont install as the hardware is not correct and will prompt you with that incorrect error, but some of the drivers will install even though it is not the right hardware causing that bluescreen.
 

My Computer

Computer Manufacturer/Model Number
home made
OS
windows 7 ultimate
CPU
amd 64 bit
Motherboard
asus
Memory
4 gigs
Graphics Card(s)
ati 9600 xt
Sound Card
sound blaster gamer edition
Monitor(s) Displays
CRT
Hard Drives
two seagate sata drives 120 gig
PSU
500 watt
Case
custom
Cooling
8 fans
Going to try to uninstall the driver and install the new one, if this fails i will try an older one.

Overheating issue i want to fix with cleaning the fan and put another fan in front of the mainboard.




Results will be posted here.


thx
 

My Computer

Computer Manufacturer/Model Number
Selfmade
OS
Windows 7
CPU
AMD 6400+
Motherboard
Asus AM2
Memory
4096 MB
Graphics Card(s)
Gforce 9800 GTX+
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Case
Crap
Internet Speed
DSL 6000
i tried to install my video driver now it aborts with this




Error Code: -5005 : 0x8000ffff
Error Information:
>Kernel\KernelMedia.cpp (95)
>SetupNew\setup.cpp (836)
PAPP:
PVENDOR:
PGUID:
$14.0.0.162
@Windows Vista Service Pack 0 (7600) Non IE/Netscape 57868.30470
 

My Computer

Computer Manufacturer/Model Number
Selfmade
OS
Windows 7
CPU
AMD 6400+
Motherboard
Asus AM2
Memory
4096 MB
Graphics Card(s)
Gforce 9800 GTX+
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Case
Crap
Internet Speed
DSL 6000
ok sry for 3 or 4 posts in a row


i started the setup a several times now, and finally it installed but told me that nothing has been modified

and if i search for the driver via the windows driver update function it says that the optimal driver is already installed.

now:
my Driverdate: 20.11.2009
my Driverversion: 8.17.11.9562




could it be that the bluescreen(s) was a cooling issue only?
 

My Computer

Computer Manufacturer/Model Number
Selfmade
OS
Windows 7
CPU
AMD 6400+
Motherboard
Asus AM2
Memory
4096 MB
Graphics Card(s)
Gforce 9800 GTX+
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
LG Flatron W2252TQ
Screen Resolution
1680x1050
Case
Crap
Internet Speed
DSL 6000
it is possible
 

My Computer

Computer Manufacturer/Model Number
home made
OS
windows 7 ultimate
CPU
amd 64 bit
Motherboard
asus
Memory
4 gigs
Graphics Card(s)
ati 9600 xt
Sound Card
sound blaster gamer edition
Monitor(s) Displays
CRT
Hard Drives
two seagate sata drives 120 gig
PSU
500 watt
Case
custom
Cooling
8 fans
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