System Restore doesn't work: "rstrui.exe - application error"

highstream

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System Restore doesn't work: "rstrui.exe - application error"

My Win 7x64 desktop was off for several days, with the console unplugged. Upon first start up today, I was prompted to update the AMD driver to Catalyist 12.10, which I did. It seemed to have an effect on another app that I wanted to reverse, so I ran System Restore to right before the computer was last shut down. It returned an error message, and again after a normal reboot: It read that System Restore didn't complete running. "The data is invalid (0x8007000D)." Running System Restore to later time points got the same result.

Later, I tried a cold boot into System Repair, F8 (nothing found). The System Restore error message now was as follows:

"rstrui.exe - Application error
The instruction at 0xfb30584d referenced memory at
0x00000008. The memory could not be read."

I did a google search on rstrui.exe error, but didn't find a lot and so far none of it has worked. The last system image backup before today was two weeks ago, so that's not a welcome option. Any ideas what the problem might be and how to get Sys Restore going again? Thanks,
 

My Computer

OS
Win 7 Home Premium and Win XP/SP3 Home 32 bit (desktop); Win 7 x64 Home Premium (laptop)
CPU
AMD Phenom II X3 720 Black Edition (unlocked)
Motherboard
Gigabyte GA-MA790X-UD4P (rev. 1.0) - version F9 BIOS
Memory
6 GB
Graphics Card(s)
XFX Radeon HD 5670
Monitor(s) Displays
Dell U2412M
Hard Drives
Corsair Force 3 SSD 60 GB
Seagate ST31000528AS - 1T
WD7500AAKS - 750GB
WD1600JBRTL - 160 GB
PSU
Corsair VX450
Case
Cooler Master
Cooling
front/back fans, CPU/PSU stock
By chance, do you have Agnitum Outpost firewall on your machine? Other forum threads indicate this could cause problems for system restore. The recommended solution was to disable a function called Self Protection.

You could also see if there are any damaged or corrupt system files by running a system file checker scan from and elevated command prompt (option two.) If problems are found run the scan 3 times and reboot your computer after each scan.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
The answer to Agnitum is no, and I didn't find any problems running scannow.

Update: I decided to restore the last drive image and that seems to have solved the Sys Restore issue; i.e., I just set a restore point and then restored to it successfully. One strange thing was that the time in the file was 1:35pm (correct), while the time showing for it on the Windows repair module (F8) was 11:35am. System clock was correct, so not sure where that came from. But it did work well enough.
 
Last edited:

My Computer

OS
Win 7 Home Premium and Win XP/SP3 Home 32 bit (desktop); Win 7 x64 Home Premium (laptop)
CPU
AMD Phenom II X3 720 Black Edition (unlocked)
Motherboard
Gigabyte GA-MA790X-UD4P (rev. 1.0) - version F9 BIOS
Memory
6 GB
Graphics Card(s)
XFX Radeon HD 5670
Monitor(s) Displays
Dell U2412M
Hard Drives
Corsair Force 3 SSD 60 GB
Seagate ST31000528AS - 1T
WD7500AAKS - 750GB
WD1600JBRTL - 160 GB
PSU
Corsair VX450
Case
Cooler Master
Cooling
front/back fans, CPU/PSU stock
Glad to hear you got it sorted out. Another testimonial to the benefit of making system images. Thanks for posting back. :thumbsup:
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
The answer to Agnitum is no, and I didn't find any problems running scannow.

Update: I decided to restore the last drive image and that seems to have solved the Sys Restore issue; i.e., I just set a restore point and then restored to it successfully. One strange thing was that the time in the file was 1:35pm (correct), while the time showing for it on the Windows repair module (F8) was 11:35am. System clock was correct, so not sure where that came from. But it did work well enough.
Time was correct .. exactly 2 hours difference. F8 recovery uses mini win7 that doesn't know your timezone!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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