Unable to pin compatibilty programs to the taskbar

[JAM]

am i correct in saying that you are unable to pin programs which are ran in compatibilty mode onto the taskbar?

 

[MrJukes]

Short answer:
If you launch a program from a shortcut that has compatibility mode properties set you should still be able to pin.

Long answer:
Generally you can only pin programs to the taskbar that the taskbar knows how to relaunch. If the taskbar can determine which shortcut matches the process that owns a window that shortcut is what gets pinned. If it can only find the executable then it creates a shortcut to that executable and pins that shortcut. If it can't find any way to relaunch then it won't give the option to pin.

What process/shortcut are you trying to pin?

 

[JAM]

its a piece of specialist helpdesk software, i get no option to pin to the taskbar or start menu

 

[MrJukes]

Do you launch it from a shortcut? If so, right click the shortcut to see what is in the "Target:" edit box. If the exe is on a network you won't be able to pin it.