Unmountable Boot Volume Error

[Roxaann]

I've had my Toshiba Satellite L655D - 011 for less than 6 months. I've never really had problems with it that i couldn't fix until today.

So I restarted my computer because it was doing something funny with my msn. I always leave my msn appear offline, but for some reason it kept randomly making me appear online. But after that, it wouldn't start up anymore.

It kept sending me to this windows error recovery page. It tells me to either Repair my computer or to start windows normally. I tried both.

WHen i click repair my computer, it loads the necessary files, but after that it, just sends me to a black screen with only my cursor there.
If i choose to start it normally, it only goes up till the windows logo show before it sends me right back to windows recovery.

So what i did then, is open the Advanced boot options by pressing F8 at start up.

Running the computer in safemode just sends me back to the windows error recovery page.
Boot logging, last known good configuration and directory services restore mode also send me back to the windows error recovery page.

Then i went ahead and disabled automatic restart on system failure. It send me to this blue screen that said Unmountable Boot Volume. I didn't' really know what to do with that.

As my last resort, i went and got my recovery disks. I pressed F12 at startup and then set it up so that the computer opens the disk drives. It opens my disks, and loads the files, but it does the same things as the "repair your computer" option. It just sends me to the black screen.

I'm out of ideas;; I really don't know what to do anymore. Help pleasee.

 

[SIW2]

Does the recovery disc load if you detach the Hard Drive?

You should get a menu offering repair/reinstall options.

 

[Roxaann]

i tried running the disk after detaching the harddrive but it gave me a F3-F100-000 error instead of the recovery options

 

[SIW2]

Hi,

That may be due to the Toshiba recovery discs inability to find the HD in the condition it expects.

There appears to be a fault with the HD.

You may find the windows 7 dvd /recovery will boot fine - you could then try running checkdisk and see if it can fix the issue.


Drive manufacturers ( seagate, wd, etc ) have bootable iso's you can download , burn to cd, boot on the sick machine and they check and try to fix drive errors.

 

[Roxaann]

The windows 7 recovery disk wouldn't work either. So i took out the harddrive and ran the windows 7 recovery disk. this time it opened up. I opened the command prompt and did the chkdsk c: but it says it can't access this drive;

 

[SIW2]

Hi Rox,

That doesn't sound good.

Probably a problem with the HD.

You could take the machine back to where you bought it as it is only 6 mths old.

Trouble is - you would lose any data on the current HD if you do.

If there is something on there you need , you might be able to access it with a Linux o/s which runs from a cd.

http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

(your file system will be NTFS)



Do you have an image backup on an external drive?

 

[Roxaann]

awee that's too bad then; i'll just bring it to the shop tomorroww and get the harddrive replaced. i got the important files backed up so it should be okayy. and it still has its warrantyy


but anyway thanks so much for the help

 

[SIW2]

You're welcome.

Glad you have your data backed up.