Solved Update history indicates some updates failed, but not sure it's a prob

[ansley]

Hello, I recently installed Windows 7 on my wife's computer and shortly afterward, let Windows install the updates it wanted through Windows Update. Upon reviewing the Update History, I see that many of the updates originally failed, but have since been updated successfully. I've gone through these updates one by one and found 3 (2706045, 2729094, and 2758857) which do not appear to have been installed successfully. I don't get any errors and the Windows Update tool does not indicate that updates are needed. Is this something I should correct, or should I assume that the Windows Update tool knows what it's doing and not worry about it? I've run the Fix It tool that comes up within Windows when one selects "Troubleshoot problems with installing updates" multiple times. I've also run the Fix Microsoft Windows Update Issues tool located at: Fix Windows Update Error messages and other Windows Update issues multiple times as well. Each time I run this tool, it indicates that it's resolved an issue, but it seems to be the same each time, so I don't have confidence that it's doing anything. Thanks in advance for your input.

 

[NoelDP]

You may well find that the failed updates installed successfully at a later time - this is quite common, as updates test to ensure that all required files are already installed, and will fail if not, only to install successfully after the next reboot when the files have been install by another update.

 

[ansley]

Hello Noel, Thanks for the reply. When I first ran Windows Updates on 8/10, there were roughly 75 updates which failed. I ran the Fix It tool several times that day and resolved nearly all of them. On 8/13, there was another set of updates which resolved a couple more. Are you suggesting that this is normal and that these remaining 3 will eventually get resolved automatically? Thanks again for your insight.

 

[NoelDP]

It does sound as if you have a couple of underlying problems -

Please follow the Windows Update Posting Instructions and post the requested data

 

[ansley]

I have created the CBS.zip file, but I can't seem to attach it. I tried multiple times yesterday and this morning, but I keep getting the following message about a minute after hitting "upload."

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

I'm assuming I'm doing something wrong, but I can't figure out what.

 

[NoelDP]

That usually means that the file is too big - delete the oldest CBSPersist files and try again

 

[ansley]

That appears to have worked. Thanks.

Following is the attachment.

View attachment 283720

 

[NoelDP]

There's nothing in the CheckSUR log, and the SFC log shows that it fixed a few problems today - see if that's helped with your general situation.
The files involved were all IE-related - such commonality could perhaps indicate a slightly corrupted install, or a malware infection.

 

[ansley]

I'm not sure I entirely follow. I looked at my Update History and only see the Hotfix for Windows (KB947821) that I installed and ran yesterday. I looked at Installed Updates and don't see anything new. So do I now need to take steps to try to install the 3 updates which I believe are missing (KB2706045, KB2729094, and KB2758857) as they previously failed or just wait and see if Windows corrects this?

 

[NoelDP]

Have you checked the Installed Updates listing for those three 'missing' installs?

 

[ansley]

There have been no new updates.

 

[NoelDP]

...but are the 'missing' ones listed??
NOT in the history, but in the Installed list.

 

[ansley]

In the Installed Updates list, I must have overlooked one of the 3 missing updates as I see it dated 8/10. I still don't see the other 2 in the list. The 2 are KB2758857 and KB2706045.

 

[NoelDP]

KB2758857 -

This security update is not offered by Windows Update if update 2726535
(An update is available that adds South Sudan to the list of countries in Windows Server 2008, Windows 7, and Windows Server 2008 R2 )
is already applied on your computer. Additionally, if you try to install the stand-alone package of this security update, you receive a "The update is not applicable to your computer" error message.

KB2706045

Note If you are running Windows 7 or Windows Server 2008 R2 and you have Internet Explorer 9 installed, this update does not apply to you. Install security update 2722913 instead to protect against the CVE-2012-2523 issue that is described in MS12-056
(Microsoft Security Bulletin MS12-056 - Important : Vulnerability in JScript and VBScript Engines Could Allow Remote Code Execution (2706045))
.

... so you're good to go

 

[ansley]

Hello Noel,

Thank you so much for your patience and time. It seems this may have been a non-issue all along, but I feel much more confident having received your assistance.

 

[NoelDP]

There was an issue - which is probably what caused the two updates to appear when they shouldn't have done, and blocked WU from working properly. This was cured when you ran the CheckSUR tool.

So your visit wasn't in vain