Updating windows 7 to windows 10

[SIW2]

Better ask jumanji

If he suggests removing the disk from the case, here is how
How to Open a Seagate FreeAgent GoFlex Desk External Hard Drive Enclosure - YouTube

 

[jumanji]

Hi fegsdc

There is another you tube video How to disassemble seagate freeagent goflex 500gb How to disassemble seagate freeagent goflex 500gb - YouTube

Anyway right now keep it in abeyance.

Download and install HD Sentinel trial version from Hard Disk Sentinel Trial version - HDD health and temperature monitoring and check the status of your external drive. Post the screenshot.

A sample screenshot of my external drive:



Your time now 17:00hrs. My time now 21:30hrs. It is already time for me to retire for the day. I shall see your post with the screenshot my tomorrow morning - after another 8 hours from now.

 

[fegsdc]

There is no info for my seagate......

 

[jumanji]

My advice: Discard the drive.

If you can do it, take the HDD out of enclosure, connect directly to a SATA port in your Desktop, and check whether the HDD is accessible.