WD MyBook USB HDD completely ignored by Windows 7

Blast0

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12:35 AM
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2
Location
Florida
My WD external USB HDD (which works flawlessly with my old WinXP rig) is completely ignored and unseen by Windows 7. I've done my research on the matter, and have tried numerous methods to fix the problem, but my situation seems to be just different enough that it's rendered irrepairable, at least by myself.
You see, where most people are able to locate their USB HDD in the Computer Management/Storage application, mine simply does not. Not in device manager either. Which prevents me from simply "activating" the drive through Disk Management. I've attached a snipped picture of the Disk Management window to further illustrate just how "invisible" the drive is.
Just like with all of the other similar posts I've read, my USB HDD starts up normally, displays the green light, and emits all the usual operating noises. It just simply doesn't exist as far as Windows 7 is concerned.

I would greatly appreciate any assistance that anyone could provide me in rectifying this situation. I love using Windows 7, but this problem is a bit of a dampener on my feel-good Win7 mood.

moz-screenshot.jpg
 

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  • Disk Management Snip.JPG
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Windows 7 RC 7100
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Have you tried different USB ports? It should at least come up in the Device Manager. Are there any "?" entries in the Device Manager?
 

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Windows 7 RTM x64Core i7 980X @ 4.04GHz OC /// Core Duo L7500 ...12GB G. Skill @ DDR-1600 OC /// 4GBSaphire HD4870 Toxic 1GB /// Intel Mobile GMA...
Computer Manufacturer/Model Number
Custom workstation /// Lenovo X61t tablet notebook
OS
Windows 7 RTM x64
CPU
Core i7 980X @ 4.04GHz OC /// Core Duo L7500 @ 1.6GHz
Motherboard
Asus P6T6 WS Revolution ///
Memory
12GB G. Skill @ DDR-1600 OC /// 4GB
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Saphire HD4870 Toxic 1GB /// Intel Mobile GMA X3100
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Dual Eizo 24" SX2461W /// 12"
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Workstation:
5x 750GB Barracuda-11 on Areca ARC-1220;
4x 1.5TB Barracuda-11 on Intel ICH10R;
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100GB RAID 0, 1.4TB RAID 10 on Areca ///
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Tagan ITZ 1100
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Main use: photography;
DVD Drive: L.G GGW-H20L Blu-Ray / DVD;
OC: QPI/DRAM @ 1.33v, CPU @ 1.293v, DRAM Bus @ 1.65v, CPU PLL @ 1.88v, CPU mult = 25x, BCLK = 160, DDR3-1604 @ 7-8-7-24
I have tried every USB port on the case. The 8 in the back and the two at the front, always with the same outcome. I have also looked completely throughout Device Manager and there are no "?" marks or any other marks for that matter.
 

My Computer My Computer

At a glance

Windows 7 RC 7100AMD Phenom II X4 Deneb 955 3.20GHzOCZ Reaper HPC DDR3 1600 x4GBSapphire Radeon HD 4870 1GB/DDR5
OS
Windows 7 RC 7100
CPU
AMD Phenom II X4 Deneb 955 3.20GHz
Motherboard
Gigabyte MA790FXT-UD5P
Memory
OCZ Reaper HPC DDR3 1600 x4GB
Graphics Card(s)
Sapphire Radeon HD 4870 1GB/DDR5
Sound Card
Onboard Dolby Home Theater
Monitor(s) Displays
Olevia 527-S11
PSU
Corsair 850W
Case
NZXT Lexa Blackline
I would check Gigabyte's web site and see if there is a newer firmware for your motherboard and that in bios all ports are enabled.
 

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Windows 7 Ultimate x64 SP1AMD Phenom II 1090 3.2 six core16 gig DDR3MSI R6950 2gig
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Custom Build
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Windows 7 Ultimate x64 SP1
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AMD Phenom II 1090 3.2 six core
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MSI 890FXA-GD65
Memory
16 gig DDR3
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MSI R6950 2gig
Sound Card
on board
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Acer 23inch led
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1900x1080 widescreen
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Seagate 1tb SATA6
2x 1tb HITACHI Deskstar
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CORSAIR Enthusiast Series TX750 V2 750W
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CoolMaster HAF 922
Cooling
Box AMD Heatsink/Fan
Internet Speed
Cable 12Mbps/3Mbps
You can use a port where something else works to determine if it's the port. I'm wondering if your drive's USB interface is toast. Can you use it now in another PC?

Edit: Another too obvious check - have you tried different USB cables?
 

My Computer My Computer

At a glance

Windows 7 RTM x64Core i7 980X @ 4.04GHz OC /// Core Duo L7500 ...12GB G. Skill @ DDR-1600 OC /// 4GBSaphire HD4870 Toxic 1GB /// Intel Mobile GMA...
Computer Manufacturer/Model Number
Custom workstation /// Lenovo X61t tablet notebook
OS
Windows 7 RTM x64
CPU
Core i7 980X @ 4.04GHz OC /// Core Duo L7500 @ 1.6GHz
Motherboard
Asus P6T6 WS Revolution ///
Memory
12GB G. Skill @ DDR-1600 OC /// 4GB
Graphics Card(s)
Saphire HD4870 Toxic 1GB /// Intel Mobile GMA X3100
Monitor(s) Displays
Dual Eizo 24" SX2461W /// 12"
Screen Resolution
1920x1200 /// 1400x1050
Hard Drives
Workstation:
5x 750GB Barracuda-11 on Areca ARC-1220;
4x 1.5TB Barracuda-11 on Intel ICH10R;
Volumes:
300GB RAID 0, 2.7TB RAID 10 on Intel;
100GB RAID 0, 1.4TB RAID 10 on Areca ///
Notebook: G.Skill Titan 256GB SSD
PSU
Tagan ITZ 1100
Case
GHS-1500 ///
Cooling
Thermalright IFX-14 + a slew of stealth fans ///
Keyboard
Logitech Edge ///
Mouse
Logitech Wireless Optical Trackball
Internet Speed
5Mbps down / 820Kbps up
Other Info
Main use: photography;
DVD Drive: L.G GGW-H20L Blu-Ray / DVD;
OC: QPI/DRAM @ 1.33v, CPU @ 1.293v, DRAM Bus @ 1.65v, CPU PLL @ 1.88v, CPU mult = 25x, BCLK = 160, DDR3-1604 @ 7-8-7-24
Have you tried anyother USB devices to see if they work correctly?
 

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Windows 7 Rc Build 7264 x86, UbuntuIntel Q8200 Quad Core2 GbnVidia 8400GS
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Custom Built
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Windows 7 Rc Build 7264 x86, Ubuntu
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Intel Q8200 Quad Core
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Asus P5QL
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2 Gb
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nVidia 8400GS
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Stock Realtek HD Audio
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1680 x 1050, 1360 x 768
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250 Gb seagate internal, (2) Western Digital 1 Tb external
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Corsair 550W
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Thermaltake DH 102
Cooling
Unmodified
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Microsoft Wireless
Mouse
Microsoft Wireless
Internet Speed
Time Warner - 15mb\s
Other Info
4 ATI Digital Cable Tuners, 1 XBox 360, Life|Ware home automation,Yamaha RX-V765, Harmony 1000 Remote
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