Western Digital My Book Live 1TB Network Storage Connection issue

[lordfariq]

Hi.

Today i just buy my Western Digital My Book Live 1TB Network Storage this is first time im using WD NAS
I successfully installed Windows 7 x64 on my computer this week, but the computer sometimes loses contact with my WD 1TB Book live NAS(When trying to copy Big FILE). When this happens, I restart the computer, and the drive usually reappears. I just bought this hard drive two days ago. Instead of simply failing to recognize it, I sometimes get "not responding" errors when trying to open files.
here the screen shot



My hard drive (Western Digital My Book Live WDBACG0010HCH 1TB Network Attached Storage) appear in the compatibility list at window website.! http://www.microsoft.com/Windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Western%...

I contacted Western Digital support, Still no reply from them. still waiting
i find some hardware forum to check this out .. also not solution yet
i change my router,off firewall, also the same problem.

but if i try with MACBOOKPRO its working correctly. the problem now is at windows

Does anyone have any ideas about what I can do? Are there any downloads on the Microsoft site? Or will I have to bring the drive back to distributor

(I also keep getting a message at Windows can't find my shared i need to restart it before need to use it again.)

 

[Ryan2320]

Is your Windows computer connecting by a wireless connection?

If so try connecting to it by a wired connection. Wireless connections can drop at any time, this might be why you are having issues how is your signal strength?

Try connecting by a wired connection, if you get the same problem let us know

Hope this Helps and Welcome to SevenForums!
Ryan

 

[lordfariq]

yes i try using LAN wired connection also same like but with macbook using wireless also there is no problem...here the log i attch maybe u can see it.