What Is Causing This Error Msg?

[gplea]

I've been getting the error msg seen in my jpg attachment. I don't know if this failed Win7 update is part of the problem as well, but I can't get KB976932 Win7 Update to install either. I have a device that's using the dll in the jpg, and I've uninstalled it several times. I have no idea what's causing the error. PLEASE HEP ME!

 

[torchwood]

Hi Gplea,
Thats Service pack 1!!!.
As you have an enterprise key you can download W7 with SP1 from your College/Company, who provided you wth the key in the first place.

Roy

 

[gplea]

Thanks Torchwood,

However, isn't that what KB976932 is? The one that failed like 10X's? Unless there's a better way to install it, I don't know what to do? Let me know if there are any other suggestions.

Thanks,
GPL

 

[gplea]

KB976932 keeps failing the install no matter what I do. I dunno anything to do but re-format my SSD, and start all over.