whats wrong with my folder properties?

[totalguy]

when i right click a folder on my network drive and choose properties the files and folders and the sizes just go up and up forever! see attached pic for example. there is no hope in hell theres almost the same amount of folders as there is files in there and the same goes for the size its nowhere near that.

 

[Darryl Licht]

when i right click a folder on my network drive and choose properties the files and folders and the sizes just go up and up forever! see attached pic for example. there is no hope in hell theres almost the same amount of folders as there is files in there and the same goes for the size its nowhere near that.

Are you running a good Antivirus app? Strange things like this are often caused by virii!

 

[CommonTater]

when i right click a folder on my network drive and choose properties the files and folders and the sizes just go up and up forever! see attached pic for example. there is no hope in hell theres almost the same amount of folders as there is files in there and the same goes for the size its nowhere near that.

First step...

Control Panel -> Folder Options -> View
Set it to show hidden files
Uncheck the "hide system files" option.

Now revisit that folder and confirm the numbers you are getting are wrong...
I agree the 49,000+ folders does sound a tad suspicious...

From there there are a couple of possibilities...

1) All those files and folders do, in fact, exist in which case you need to have a talk with Sarah...

2) They don't exist in which case you might have some scrambled directory indexes and can try fixing them with CHKDSK...

On the folder's host machine....

WinKey+R type CMD and click OK.

In the shell window...

CHKDSK /F C:

If the files are not on drive C:, substitute the appropriate drive letter for the C...

The system may suggest you dismount the drive ... say Yes
It may also suggest running on the next reboot ... say Yes

Close the command shell when CHKDSK exits and restart your system.

Is it fixed?

 

[totalguy]

the antivirus is eset smart security fully upto date.

tried the hidden files thing although now i see why you would say that, but thats more for a noob than me lol.

chkdsk cannot run on a network drive so i cant do that.

 

[totalguy]

ok i plugged it direct into computer and the problem isnt apparent so does that mean theres a problem with the nas drive software then?

 

[CommonTater]

the antivirus is eset smart security fully upto date.

tried the hidden files thing although now i see why you would say that, but thats more for a noob than me lol.

chkdsk cannot run on a network drive so i cant do that.

Did you notice the part about "On the drive's host machine..." IOW... that folder on the other machine.

 

[CommonTater]

ok i plugged it direct into computer and the problem isnt apparent so does that mean theres a problem with the nas drive software then?

So now it's a NAS?... should have told us that up front.

Anyway if the drive doesn't show a problem when hooked directly to your computer, then there's only one place it can be... right?

Now... here comes the fun part... What make/model/etc. NAS are we talking about?
(A lot of those boxes are on Linux and a real pain to do anything with...)

 

[totalguy]

i did "when i right click a folder on my network drive" its a pluscom nas-rdc3282 i did look it up all i got is a forum post to download the firmware but the file does not include firmware! i called the phone number and was told to send an email to the guy on the phone and he would send me a link for the new firmware unfortunately the email returned!

 

[CommonTater]

i did "when i right click a folder on my network drive" its a pluscom nas-rdc3282 i did look it up all i got is a forum post to download the firmware but the file does not include firmware! i called the phone number and was told to send an email to the guy on the phone and he would send me a link for the new firmware unfortunately the email returned!

Ok... I copied the make and model number from your post... pasted it into google's search bar... this was the second result...

Pluscom Forum: Download Firmware Version for NAS-RDC3282

I suspect you should click the link on that page that says "Download firmware version for ...."

Also... as a general suggestion... it's not a good idea to map network drives. That's really only there for Win3.1 compatibility. Since win2000... folder shares have been the way to go. You will have enhanced security and the root of the drive is not exposed to the network.

 

[totalguy]

i already got that page you put the link for and thats what i explained about in my last post.

if i shouldnt map it how should i do it? the root isnt exposed its mapped to a folder Z:\main. i did it that way because it was much easier to access it when i wanted to use it.

 

[Darryl Licht]

Also... as a general suggestion... it's not a good idea to map network drives. That's really only there for Win3.1 compatibility. Since win2000... folder shares have been the way to go. You will have enhanced security and the root of the drive is not exposed to the network.

Really tater???

Only for win3.x compatibility??? Ever worked in a networked environment?

I have worked for several, and one thing remains true: "end users are dumb"... mapped drives gives them something they can easily understand and work with. Mapping a drive doesnt expose the root of the drive either, mapping a drive is assigning a drive letter to a folder (plain and simple). Always has been!

totalguy: What format does your NAS use for the drives?

 

[totalguy]

ive never worked in a network environment and i aint dumb lol

what you say about mapping is right in my case.

by format do you mean file system? fat32. can only use ntfs if i plug it directly into a computer via usb but that would defeat the purpose of a nas drive then

 

[Darryl Licht]

ive never worked in a network environment and i aint dumb lol

what you say about mapping is right in my case.

by format do you mean file system? fat32. can only use ntfs if i plug it directly into a computer via usb but that would defeat the purpose of a nas drive then

First off, those comments were directed at tater, not you totalguy.

Yes file system is what I meant here... wow FAT32 is what it uses, not a linux file system? Most NAS's Ive worked with used linux ext3 or simlar... hmmm!

Since it is FAT32 have you tried running Windows utilities such as scandisk?

 

[totalguy]

i cant run anything on it as a 'nas drive' i have to plug it into a computer directly via usb to do anything like that. ive run a long generic seagate tools test it showed 1 bad lba so i run it again and chose to fix it that time. the original problem only appears when its as a 'nas drive' so its either a bug in windows or the software on the nas drive (firmware) im thinking.

 

[totalguy]

did a bit of searching on the net and found the site Computer parts - B2becart.com --- B2becart Developers i used their contact us form to request firmware update. i was on version 1.43 but now on 1.51c theres been a lot of changes! so for future reference and anyone coming accross this thread if you have a pluscom nas enclosure model NAS-RDC3282 (or any similar for that matter) visit the site i mentioned and request a firmware update. its easy to do, if you got one of these you should be familiar with it and able to access its control panel. goto maintainance and upload the .bin file. dont worry if its the wrong one you have it will tell you and it only takes seconds to do then reboot it and remap it.

 

[Darryl Licht]

did a bit of searching on the net and found the site Computer parts - B2becart.com --- B2becart Developers i used their contact us form to request firmware update. i was on version 1.43 but now on 1.51c theres been a lot of changes! so for future reference and anyone coming accross this thread if you have a pluscom nas enclosure model NAS-RDC3282 (or any similar for that matter) visit the site i mentioned and request a firmware update. its easy to do, if you got one of these you should be familiar with it and able to access its control panel. goto maintainance and upload the .bin file. dont worry if its the wrong one you have it will tell you and it only takes seconds to do then reboot it and remap it.

SO this fixed your issue totalguy???

 

[totalguy]

oh yeah forgot that bit lol yeah its all working tidy now!