Windows 7 32bit - BSOD crash minidump Sysdata.xml

[PCfromHell]

Hi,

I'm experiencing random screen freezes and reboots on my PC and was wondering if you could point me in the right direction of where the error(s) are and how to fix them?

Thanks

BSOD report att.

System Info:
AMD Athlon 64 x2 Dual Core Processor 4400+ 2.21 Ghz
Windows 7 Professional SP1 - retail pack
2Gb Ram
ATI Radeon HD 4800 Series 512Mb

 

[zigzag3143]

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

 

[PCfromHell]

ZIGZAG3143

Thanks for the lightning fast reply.

Being an ATI HD4800 it often can run upto temperatures in excess of 70c

I have checked the graphics card for dust and scorch marks and everything seems ok. Dust has been a problem in the past.

I will re-install the latest ATI Catalyst Control Centre + drivers to see if it helps.

 

[zigzag3143]

ZIGZAG3143

Thanks for the lightning fast reply.

Being an ATI HD4800 it often can run upto temperatures in excess of 70c

I have checked the graphics card for dust and scorch marks and everything seems ok. Dust has been a problem in the past.

I will re-install the latest ATI Catalyst Control Centre + drivers to see if it helps.

Good luck and if you have more crashes upload them.

BTW CCC often causes these. Might want to just re-install the driver if you dont use it much

Ken