Windows 7 Constantly Reports Missing Files Which are Still There

wolverex

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Hi,

my computer for some reason has been behaving strangely. After format and reinstall, many of the windows features would not work, for example when I right click on "Computer" -> "Properties" and get to the System page, selecting "Remote Settings" "System Protection" or "Advanced System Settings" does not do anything.
it also prompts that many files are missing, it's immediately apparent when I try to eject a USB drive and i get the message that the hotplug.dll module is missing.
Here's a portion of the hijack this log:

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Microsoft Office Diagnostics Service (odserv) - Unknown owner - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE
O23 - Service: Office Source Engine (ose) - Unknown owner - C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: SwitchBoard - Unknown owner - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: UsbClientService - Unknown owner - C:\Program Files (x86)\Synology\Assistant\UsbClientService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Virtual CD v10 Management Service (VC10SecS) - H+H Software GmbH - C:\Program Files (x86)\Virtual CD v10\System\VC10SecS.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

The thing is, all the files are still there. Recently after clearing the BIOS and reinstalling, everything was perfectly normal. it stayed normal for about a month and now it's back to this state again. Sometimes my Network LAN card would stop working as well, had to reset BIOS to get it to work again. This is not the normal corrupt system files problem, I have never seen anything like this before, any ideas?

I have replaced the motherboard before, memtest (which was a prime suspect) was also cleared. could PSU cause such symptoms?

thank you
 

My Computer My Computer

At a glance

Windows 7 x64 UltimateAMD Phenom II X4 940Corsair XMS2 PC2-6400 CL4 2x2GBPowercolor ATI HD5850 1GB
OS
Windows 7 x64 Ultimate
CPU
AMD Phenom II X4 940
Motherboard
Biostar TA790GX XE 128M
Memory
Corsair XMS2 PC2-6400 CL4 2x2GB
Graphics Card(s)
Powercolor ATI HD5850 1GB
Sound Card
Audiotrak Prodigy 7.1
Monitor(s) Displays
Dell 2209WA
Screen Resolution
1680x1050
Hard Drives
2x OCZ Vertex2 60GB RAID0
PSU
Seasonic M12II 500W
Case
Lian-Li PC7FW
This system is running on a RAID 0 SSD .
I had an old HDD which Windows 7 was installed onto with the same hardware about a year ago, it worked fine. After booting back into it and using it for a while, it appears the problem is happening on this Win 7 installation as well, so it's not the disk.
 

My Computer My Computer

At a glance

Windows 7 x64 UltimateAMD Phenom II X4 940Corsair XMS2 PC2-6400 CL4 2x2GBPowercolor ATI HD5850 1GB
OS
Windows 7 x64 Ultimate
CPU
AMD Phenom II X4 940
Motherboard
Biostar TA790GX XE 128M
Memory
Corsair XMS2 PC2-6400 CL4 2x2GB
Graphics Card(s)
Powercolor ATI HD5850 1GB
Sound Card
Audiotrak Prodigy 7.1
Monitor(s) Displays
Dell 2209WA
Screen Resolution
1680x1050
Hard Drives
2x OCZ Vertex2 60GB RAID0
PSU
Seasonic M12II 500W
Case
Lian-Li PC7FW
I stumbled across something very similar elsewhere but cannot find it now. They resolved their problem by updating their OCZ SSD firmware to Firmware v1.32, released on 3-27-2011.

You never know....
 

My Computer My Computer

At a glance

windows 7 ultimate
OS
windows 7 ultimate
This system is running on a RAID 0 SSD .
I had an old HDD which Windows 7 was installed onto with the same hardware about a year ago, it worked fine. After booting back into it and using it for a while, it appears the problem is happening on this Win 7 installation as well, so it's not the disk.

Since you say it happened with the older 7 install on different, spinning/rotating/ drive/s then I wouldn't think it is a problem with the SSDs.

It really sounds like it could be a memory problem. Some memory is bad and when re-writing info, files, back to the drive is is being corrupted.

Try running MemTest86+ from a boot CD or thumb drive and see if you get any errors.
Let it run for at least 5-10 hours. Like overnight or when you are at work (if this is on your home PC).


Sorry didn't read your entire post. You ran MemTest.
Could be anything.
Did you replace the motherboard with the same make and model?
 

My Computer My Computer

At a glance

Windows 7 Pro x64i5 76016GBNvidia GTS450
Computer Manufacturer/Model Number
Built be Me
OS
Windows 7 Pro x64
CPU
i5 760
Motherboard
Asus P7P55D-E Pro
Memory
16GB
Graphics Card(s)
Nvidia GTS450
Sound Card
On board
Monitor(s) Displays
Dell 2007WFP Dell 1800FP
Screen Resolution
1680x1050 1280x1024
Hard Drives
Seagate 250GB & 750GB
WD 1TB
PSU
Antec 750
Case
In Win
Cooling
Cooler Master Hyper 212+
Keyboard
IBM
Mouse
MS
HijackThis! cannot read the 64Bit services correctly ... it is a glitch within HJT. Don't even worry about it ;)
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
I stumbled across something very similar elsewhere but cannot find it now. They resolved their problem by updating their OCZ SSD firmware to Firmware v1.32, released on 3-27-2011.

You never know....

I will definitely try this! but my installation on another mechnical HDD faced similar problems so that's not very encouraging but I'm going to give it a shot for sure!

thank you
 

My Computer My Computer

At a glance

Windows 7 x64 UltimateAMD Phenom II X4 940Corsair XMS2 PC2-6400 CL4 2x2GBPowercolor ATI HD5850 1GB
OS
Windows 7 x64 Ultimate
CPU
AMD Phenom II X4 940
Motherboard
Biostar TA790GX XE 128M
Memory
Corsair XMS2 PC2-6400 CL4 2x2GB
Graphics Card(s)
Powercolor ATI HD5850 1GB
Sound Card
Audiotrak Prodigy 7.1
Monitor(s) Displays
Dell 2209WA
Screen Resolution
1680x1050
Hard Drives
2x OCZ Vertex2 60GB RAID0
PSU
Seasonic M12II 500W
Case
Lian-Li PC7FW
This system is running on a RAID 0 SSD .
I had an old HDD which Windows 7 was installed onto with the same hardware about a year ago, it worked fine. After booting back into it and using it for a while, it appears the problem is happening on this Win 7 installation as well, so it's not the disk.

Since you say it happened with the older 7 install on different, spinning/rotating/ drive/s then I wouldn't think it is a problem with the SSDs.

It really sounds like it could be a memory problem. Some memory is bad and when re-writing info, files, back to the drive is is being corrupted.

Try running MemTest86+ from a boot CD or thumb drive and see if you get any errors.
Let it run for at least 5-10 hours. Like overnight or when you are at work (if this is on your home PC).


Sorry didn't read your entire post. You ran MemTest.
Could be anything.
Did you replace the motherboard with the same make and model?

Yes same make and model

one Biostar TA790GXE 128M , i replaced it because initially I thought the LAN card went bonkers but later it happened on the new board too and a BIOS reset would fix it. Another thing is the LAN card non functional would happen after I boot into Parted Magic from a USB disk, very strange stuff. I believe this whole episode started from this but I cannot point out what happened or is happening exactly.
 

My Computer My Computer

At a glance

Windows 7 x64 UltimateAMD Phenom II X4 940Corsair XMS2 PC2-6400 CL4 2x2GBPowercolor ATI HD5850 1GB
OS
Windows 7 x64 Ultimate
CPU
AMD Phenom II X4 940
Motherboard
Biostar TA790GX XE 128M
Memory
Corsair XMS2 PC2-6400 CL4 2x2GB
Graphics Card(s)
Powercolor ATI HD5850 1GB
Sound Card
Audiotrak Prodigy 7.1
Monitor(s) Displays
Dell 2209WA
Screen Resolution
1680x1050
Hard Drives
2x OCZ Vertex2 60GB RAID0
PSU
Seasonic M12II 500W
Case
Lian-Li PC7FW
HijackThis! cannot read the 64Bit services correctly ... it is a glitch within HJT. Don't even worry about it ;)

Yes i have since discovered the HijackThis! bug, all my 64bit Windows computers have file missing logs. However sadly the problem is very real on my computer.
As described constant hotplug.dll missing module prompts, windows features not responding after clicking, programmes getting cranky.

At the peak of the problem when the computer is finally unusable, all applications will prompt a message , something like a 64 bit compatibility error, please check with vendor something... and i mean ALL programs that were working perfectly fine before.

it really really suggests a memory error but i cannot find any problems.
 

My Computer My Computer

At a glance

Windows 7 x64 UltimateAMD Phenom II X4 940Corsair XMS2 PC2-6400 CL4 2x2GBPowercolor ATI HD5850 1GB
OS
Windows 7 x64 Ultimate
CPU
AMD Phenom II X4 940
Motherboard
Biostar TA790GX XE 128M
Memory
Corsair XMS2 PC2-6400 CL4 2x2GB
Graphics Card(s)
Powercolor ATI HD5850 1GB
Sound Card
Audiotrak Prodigy 7.1
Monitor(s) Displays
Dell 2209WA
Screen Resolution
1680x1050
Hard Drives
2x OCZ Vertex2 60GB RAID0
PSU
Seasonic M12II 500W
Case
Lian-Li PC7FW
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