Windows 7: Disk Cleanup fails for small capacity hard drives

You need to be very careful doing anything with the Windows Installer file. This MS website might help you understand it.

Can you safely delete files in the %windir%Installer directory? The Windows Servicing Guy

You mention that you now have about 18 GB free on the HDD. Have you considered downloading Macrium Reflect Free & either cloning or making an image of your existing HDD to a larger, say a 250 GB drive. You can download Macrium Reflect Free at this website.

Macrium Software | Macrium Reflect Free

Pardon my ignorance, but how will creating an image of my drive help?

As seen on one of my replies, the main problem is that my Windows folder takes a huge amount of space (currently ~70GB), which I don't know how to free. I believe solving this would solve my problem.

Thanks a lot!
 

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Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz6.00 GBIntel(R) HD Graphics 4000
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Toshiba
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Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
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TOSHIBA PORTEGE Z930
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6.00 GB
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Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA THNSNF128GMCS
I mentioned an image as they are generally considered a better alternative, but you do have to create & boot disc to get it to work if you are using a new HDD. It was only a suggestion for consideration.

Looking at the Tree formation in your Post #10 the Windows Installer files do occupy a very large space, but deleting it or trying to reduce it's size can result in Windows Update not working & many other functions in Windows failing & the only remedy might be a full reinstall of Windows.

If you were to clone to a larger HDD, you would have plenty of room to run Windows Disc Clean Up successfully.
 

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Usual recommend free space is approximately 20% of your Drive 125GB x 20% = 25GB

So I managed to free 23.8GB (Ccleaner and disabled memory paging (I will enable it again once I run disk cleanup successfully)) (see attached screenshot). However, disk cleanup still fails in the same manner.

I honestly don't know how to free more space assuming Windows folder is not touched. As you can see in the screenshot, it is huge (and honestly, even if I eventually free those ~8GB that I try using disk cleanup, it is still very big...)

Any more suggestions?
 

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My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz6.00 GBIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Motherboard
TOSHIBA PORTEGE Z930
Memory
6.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA THNSNF128GMCS
I mentioned an image as they are generally considered a better alternative, but you do have to create & boot disc to get it to work if you are using a new HDD. It was only a suggestion for consideration.

Looking at the Tree formation in your Post #10 the Windows Installer files do occupy a very large space, but deleting it or trying to reduce it's size can result in Windows Update not working & many other functions in Windows failing & the only remedy might be a full reinstall of Windows.

If you were to clone to a larger HDD, you would have plenty of room to run Windows Disc Clean Up successfully.

I think I see your point, although I don't have any spare HDD that I could try this on and I would prefer not to buy a new HDD just for this purpose. I do appreciate the suggestion.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz6.00 GBIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Motherboard
TOSHIBA PORTEGE Z930
Memory
6.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA THNSNF128GMCS
Do you have any programs you installed?
If so, you can do what I suggested in post #18
Reinstall them, to USB flash-drive.
Out of ideas at this point!
 

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Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
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HP Desktop & Compaq Laptop
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Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
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Samsung 850 Pro 256Gb,
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Do you have any programs you installed?
If so, you can do what I suggested in post #18
Reinstall them, to USB flash-drive.
Out of ideas at this point!

I don't believe I have any more programs to reinstall. The laptop is basically naked at this point...
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz6.00 GBIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Motherboard
TOSHIBA PORTEGE Z930
Memory
6.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA THNSNF128GMCS
Hi GuglyBu,

Just by chance, run CCleaner with the 2 attached files as per the checked boxes. The 2 attached files is what I have ticked on my old Vista machine but the principle is the same and I have never had a problem. Yours will be different but you get the idea.

Also, tick everything on the Applications tab. This shouldn't make much difference as you have uninstalled most programs.

CCleaner 1.jpg
CCleaner 2.jpg

I hope this helps!
 

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Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux...Intel(R) Pentium(R) CPU P6200 @ 2.13GHz4.00 GBIntel(R) Graphics Media Accelerator HD
Computer type
Laptop
Computer Manufacturer/Model Number
Fujitsu LIFEBOOK
OS
Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
CPU
Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
Motherboard
FUJITSU FJNBB06
Memory
4.00 GB
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
[1] Realtek High Definition Audio [2] Intel(R) Display Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK5076GSX
Antivirus
AVG FREE
Hi GuglyBu,

Just by chance, run CCleaner with the 2 attached files as per the checked boxes. The 2 attached files is what I have ticked on my old Vista machine but the principle is the same and I have never had a problem. Yours will be different but you get the idea.

Also, tick everything on the Applications tab. This shouldn't make much difference as you have uninstalled most programs.

View attachment 403831
View attachment 403832

I hope this helps!

Did that, went to free 24.6GB, still not enough :(
Will checking registry in Cclean help? I'm desperate at this point...
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz6.00 GBIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Motherboard
TOSHIBA PORTEGE Z930
Memory
6.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA THNSNF128GMCS
Hi GuglyBu,

Will checking registry in CCleaner help?

Not really, it could cause more problems than the ones you have now. I wouldn't recommend doing it.

I hope this helps!
 

My Computer My Computer

At a glance

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux...Intel(R) Pentium(R) CPU P6200 @ 2.13GHz4.00 GBIntel(R) Graphics Media Accelerator HD
Computer type
Laptop
Computer Manufacturer/Model Number
Fujitsu LIFEBOOK
OS
Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
CPU
Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
Motherboard
FUJITSU FJNBB06
Memory
4.00 GB
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
[1] Realtek High Definition Audio [2] Intel(R) Display Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK5076GSX
Antivirus
AVG FREE
Seeing as how my installer folder is huge, I ran across this thread, which suggests some methods of reducing the size of installer folder. In particular, I've seen the PatchCleaner option and Compressing the folder option. Before I start doing stuff to my machine (and screwing it up), I wanted to consult you of how safe these options are (or any other option seen in this thread).

Thanks!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz6.00 GBIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Motherboard
TOSHIBA PORTEGE Z930
Memory
6.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA THNSNF128GMCS
Hi GuglyBu,

Seeing as how my installer folder is huge, I ran across this thread, which suggests some methods of reducing the size of installer folder. In particular, I've seen the PatchCleaner option and Compressing the folder option.

I have never tried or done this myself so I don't know what the implications of it are.
Perhaps someone who has done this or has knowledge of it will be able to shed some light!

I hope this helps!
 

My Computer My Computer

At a glance

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux...Intel(R) Pentium(R) CPU P6200 @ 2.13GHz4.00 GBIntel(R) Graphics Media Accelerator HD
Computer type
Laptop
Computer Manufacturer/Model Number
Fujitsu LIFEBOOK
OS
Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
CPU
Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
Motherboard
FUJITSU FJNBB06
Memory
4.00 GB
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
[1] Realtek High Definition Audio [2] Intel(R) Display Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK5076GSX
Antivirus
AVG FREE
After some further reading, I have decided to compress my installer folder. It freed about 6GB and now I have a total of ~31.5GB free space (see screenshot), which I believed should have been enough, but disk cleanup still terminates without freeing anything...

At this point I don't know what the problem is and how to continue from here. I'm up for any ideas...
 

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My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz6.00 GBIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Motherboard
TOSHIBA PORTEGE Z930
Memory
6.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA THNSNF128GMCS

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
I'm curious to see what the SURT tool finds!
Try running it and post logs: The logs are temporary in that location.
Download System Update Readiness Tool for Windows 7 for x64 ...
Log location:
C:\Windows\Logs\CBS
CheckSUR.log only

I did as you said, here is the log:

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-05-04 18:34
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 320
 No errors detected
Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

Seems fine... Any more ideas?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz6.00 GBIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Motherboard
TOSHIBA PORTEGE Z930
Memory
6.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA THNSNF128GMCS

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz6.00 GBIntel(R) HD Graphics 4000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Motherboard
TOSHIBA PORTEGE Z930
Memory
6.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA THNSNF128GMCS
I thought it was, it's a 2015 KB
Short of larger SSD, Restore to Factory state or Repair Install, then as the updates are installed run disk cleanup as you go, or deleting some of the Toshiba junkware, I'm out of ideas. But as you said, it just prolongs the inevitable, lack of disk space.

I have a couple of these in my older laptops, $69 US
Crucial MX500 250GB SATA 2.5-inch 7mm (with 9.5mm adapter)
 

My Computer My Computer

At a glance

Win 10 x64, Linux Lite, Win 7 x64, BlackArch,...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
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