Windows 7 Stuck in Systems Restore Loop when booting computer

[soundandfission]

Hi there, I am hoping someone could help me out or send me to a similar thread that has had a similar problem to what I am having.

Yesterday, I installed SWTOR on my Dell Optiplex 760 desktop forgetting that my monitor could not support the graphics. Once the screen went black with a message stating it could not support it, I restarted the computer. Now the computer is stuck in an infinite loop on this systems restore program called "Genuine Windows Software".




When I click the green boxed check on the lower right hand side, it pulls up a display box that reads "Error 1". When I click okay, it restarts the computer and goes to the same thing again! When I click the red boxed x, it restarts the computer and sends me back to the same thing again!




I tried going through safe mode, safe mode with networking, safe mode with command prompt, and when I do, it loads like it is about to go through safe mode, but then reroutes back to the same genuine windows software screen.

I can only open command prompt once I get to the genuine software screen. I typed in c: and I got a message that said "The volume does not contain a recognized file system. Please make sure that all required file system drivers are loaded and that the volume is not corrupted."



I type in d: and it work s. So I type in dir and it says "volume in drive D is system"
Directory of D:\

07/24/2014 03:48 PM <DIR> restore
01/19/2015 08:49 AM 8,474 RestoreLog.text
1 File (s) 8,474 bytes
1 Dir(s). 636,911,616 bytes free

When I tried typing e: , it said device was not ready.



I typed in disk part and then list vol and got,

Volume ### Ltr. Label. Fs. Type. Size status. Info
Volume 0. E. DVD-ROM 0 B. No media
Volume 1. C. RAW. Partition. 144 GB. healthy
Volume 2. D. System. NTFS. Partition. 4188 MB. Healthy. Hidden



Is there anything else I can do? I am going nuts trying to figure this out. I can't even get to the screen where you can choose a previous restore date to go back to. Has anyone else gone through this or know how to fix it? Is it a virus or just a defect in the Windows 7 operating system? Do I need to just go buy Windows 7 home premium and reinstall it? ( the computer is a refurbished model that already had windows 7 installed).

I am more than willing to give more information if needed to help fix this. Thank you all for your time.

 

[gregrocker]

That is nothing that comes from Win7, but is apparently a variant of Dell Windows 7 PC Restore.

You said you had problems with installing a program and then jump to being in the middle of System Recovery. What happened in between?

If Diskpart is correct then your System Reserved partition is corrupted. You can confirm this by booting Partition Wizard bootable CD to see a graphical picture of the drive.

If you didn't actuallly run Recovery you might be able to save your Win7 install by Marking the Win7 Partition Active then running Startup Repair - Run 3 Separate Times. It appears in Diskpart the OS partition is labeled D. I don't even see the Recovery partition which seems to be running, or the Dell OEM partition housing Dell Hardware Diagnostics from F12 Menu which are worth trying to run, so there may be problems with the disk which can be checked by running Partition surface test with Partition Wizard.

Otherwise everything that can be done is here for Troubleshooting Windows 7 Failure to Start leading up to if necessary rescuiing your files to do a Clean Reinstall Windows 7 during which I'd delete all partitions except the OEM partition if Diagnostics will run.