Solved Windows 7 update not finding updates

philetus

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I did a clean install of Windows Home Premium 64 bit,
I used Acer restore disks to factory recover system,
I cloned from original HDD, that was fully functional when removed.
None of the. will download updates.

SURT gives me error 87, not recognized.
SFC found no violations
I get no update errors codes

CBS log attached
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer, Acer, Lenovo
OS
Windows 7 Home Premium (2) Windows 7 Pro (1)
CPU
A-8 (2) i3 (1)
Memory
6GB
SFC log
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer, Acer, Lenovo
OS
Windows 7 Home Premium (2) Windows 7 Pro (1)
CPU
A-8 (2) i3 (1)
Memory
6GB
Hi Philetus, Try this:

Disconnect Internet connection

Open Windows update and change to "Never check for updates"

Open start menu and type services.msc in the search bar.

Scroll down to the Windows update service and select startup type to manual and stop the service.

Reboot the PC.

Try downloading and installing the latest Windows update client manually https://support.microsoft.com/en-gb/kb/3138612 or first install the April 2015 servicing stack update https://support.microsoft.com/en-gb/kb/3020369 then the July update rollup https://support.microsoft.com/en-gb/kb/3172605 (some have said this works better)

Reboot PC again once installed.

Go back into services and change Windows updates service back to Automatic (delayed start) and restart the service.

Open Windows update and select "Check for updates but let me choose"

Check for updates and it should hopefully pick them up within 20 minutes.
 
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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
CPU
Intel i5 4690K
Motherboard
Gigabyte Z97X-UD3H
Memory
Corsair Vengeance LP 32GB DDR3
Graphics Card(s)
MSI GTX 1060 GAMING X 6GB
Sound Card
Onboard
Hard Drives
Samsung 850 EVO 250GB SSD (x2)
Samsung 860 EVO 1TB SSD (x2)
Crucial MX300 525GB SSD
WD Blue 2TB 5400rpm Intellipark Disabled (x2)
PSU
Corsair HX750i
Case
Phanteks Enthoo Pro
Cooling
CM Hyper 212 EVO on CPU, Noctua Redux NF-P14S 1500rpm (x6)
Keyboard
Corsair K70 RGB LUX
Mouse
Corsair Sabre RGB
Antivirus
Avast Free, MalwareBytes, SAS & CryptoPrevent
Browser
Chrome
Other Info
StarTech PEXESAT322I 2 Port PCI-E SATA Card
ASUS PCE-AC56 Dual-band AC1300 Wireless Card
Akasa FC.Six Manual Fan Controller
And a Partridge in a Pear Tree!
Thank you Brds7t7. Your solution cured the problem.
The April 2015 servicing stack update was already installed and I installed the July update rollup and the latest Windows update client.
I've been trying to fix this since Sat. I wonder how long this will work. In the past, I found solutions that worked, but the next time I needed them, MS had discontinued them.
Again, Thank you so much.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer, Acer, Lenovo
OS
Windows 7 Home Premium (2) Windows 7 Pro (1)
CPU
A-8 (2) i3 (1)
Memory
6GB
Hi Phil,
You said I cloned the HDD, TO what a new SSD?

Are you getting the non-genuine pop-up??

Roy
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Yes. When I first got the laptop, I removed the original HDD and installed a SSD, so I still had the original system. I also made the Acer recovery disks.All three installs, Clean install, recovery disks, and clone activated fine.
I expected the clone to be able to update because it would when I removed it.
Somehow in the clone process or when I went online it borked the Windows update.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer, Acer, Lenovo
OS
Windows 7 Home Premium (2) Windows 7 Pro (1)
CPU
A-8 (2) i3 (1)
Memory
6GB
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