Windows 7 weird desktop, no internet

gimmecookie

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Hi,

I got a laptop Acer Travelmate 7730G, with Intel Duo core processor T6570 and 9600M GT Turbocache.

The Problem: Last night when i came back from my holiday, everything went as usual till i entered my password and came to my desktop. There was standing something like "Desktop couldnt be find..lalalä". When i pressed ok, the only thing on my desktop was the trashbin. Also the looks were like windows 95 or something.

Im sure Windows 7 is correctly installed. Worked out fine before.

So i restarted the computer, filled in all the passwords, and it was as usual. I was ofcourse happy, but internet didnt work. I didnt got wireless internet, so i pressed 'Solve problem' and this thing showed up: "Service Diagnostics Policy doesnt get executed" (or something like that, i got a dutch computer, so i just translated it). If i then press "Repair this as administrator" it just doesnt make any difference. Same problem.

Internet does work fine at other computers/laptops.

That was last night. This morning i tried again, same shit all over again! Exactly, first time the weird mode, second time smoothly but no internet.

Now, i did find a 2x BDS.Backdoor.gen a week ago before i went on holiday. Deleted those files manually (it were music-files), and the viruses with Avira. So i dont really think it are those viruses. Scanning now again, will make a notice if i find a virus.

What should i do? I did make some Backup shit like long time ago, would hate to lose all the files but if there is no other solution i will take that for granted.

Really Really much thanks in advance :)
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache
Do you have system restore running or had you you disabled it?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Win7 HP (x64)/Win7 Ultimate (x64)
CPU
Core i7 920
Motherboard
Intel X58
Memory
6 x 2GB Corsair XMS3
Graphics Card(s)
CF HD4890
Sound Card
Asus Xonar
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920 x 1200
Hard Drives
2 x 150GB WDC Velociraptors (Raid 0)
1 x 1TB Seagate
1 x 1.5TB Seagate
PSU
Corsair HX1000W
Case
Antec 1200
Keyboard
Razer Lycosa/N52te
Mouse
Razer Lachesis

My Computer My Computer

Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Have a look at this tutorial

hope this helps

Regards
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Win7 HP (x64)/Win7 Ultimate (x64)
CPU
Core i7 920
Motherboard
Intel X58
Memory
6 x 2GB Corsair XMS3
Graphics Card(s)
CF HD4890
Sound Card
Asus Xonar
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920 x 1200
Hard Drives
2 x 150GB WDC Velociraptors (Raid 0)
1 x 1TB Seagate
1 x 1.5TB Seagate
PSU
Corsair HX1000W
Case
Antec 1200
Keyboard
Razer Lycosa/N52te
Mouse
Razer Lachesis
If your anti virus comes back clean, you can try a system restore to the earliest point that you have ... if that doesn't work, you can do a repair install ... let us know if you need help with this... ;)
Ok thanks :D.

Edit: Just checked it and it automatically does it after an essential windows update and when it was a long time ago. If my virus comes clean, i will restore it before i downloaded the virus. Thanks alot :).
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache
We'll keep our fingers crossed... ;)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Uhm, just done it. Next thing came up after it restarted: "System restore isnt finished. Systemfiles from the computer arent changed.

Details:
System restore failed at linking the register to the restorepoint. There is at system restore an unknown error (0x800703f1).

Try again

---------------------------------------

Passwords are both the same (got one at boot and the normal one). And just did exactly the same again, same thing. When i then go to system restore, there stands: "Undo Systemrestore" and "choose a diffrent restore point". But it didnt work?

Can make a screenshot and put it with an USB-stick to this laptop, if my english is too bad :D.

Virus scanner was good btw :)
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache
Proceed to repair installation option... ;)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Ok awesome. I just tried nr III system restore. Maybe i just didnt saw 'proceed', so ok. Then the whole desktop shit again was there. Took a screen shot, and uploaded it to my USB-stick.

Because its dutch i will translate it to you: C:/Windows/sytem32/config/systemprofile/desktop refers to a location that isnt accessable. The location could be a hard drive on this computer or in the network. Control if the drive is placed, or if u have connection with the network/internet en try again after. Even when you cant find nothing then, is the information possible move or deleted.

The popup rightunder:
Cannot get connection with Windows-service
Cannot get connection with the system even Notification Service-service, why standardusers cannot login. As member of the Administrats-group consult the systemeventlog for more information.

So put my laptop off and on, and it works fine again+7 =_=.

But i couldnt really proceed with the systemrestore. You just get rederected to the systemrestoremenu, or u press cancel (iirc). Could recheck and make a screenshot but this just sucks... :(

Edit: Lol, now i got it. Ok will try that now :) thanks
 

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My Computer My Computer

Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache
Uhm, i just wanted to do a repair install. Only i upgraded my windows vista to windows 7. Now i got 2 cd's and both cd's dont work automatically. So i dont see 'run.exe'. But on my desktop is also 'Upgrade Wizard' to Windows 7. Could i just use that for Repair install?
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache
Think its fixed with the repair install:D. My laptop can go back online :) Thanks for all the help! Hope i never face the weird desktop again.
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache
best thing you could do now is make a system image and store it on an external hdd or on a separate partition in your hdd. It's a lot quicker to restore your system from a backup image than to do a repair install if or when something else like that happens.
 
Glad you got it all sorted! ;)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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