Solved WINDOWS EXPLORER IS NOT RESPONDING

[Kicmac]

I use Windows Ultimate 7th I have a problem because it started to
appear on the desk as a message content: WINDOWS EXPLORER IS NOT RESPONDING
Under than next tex:WINDOWS CAN TRY TO RESTART THE PROGRAM
and: 1. CLOSE THE PROGRAM
2. WAIT FOR THE PROGRAM TO RESPOND

What should I do? With respect....
Vladimir:sarc:

 

[TheReaper]

Look up the Event ID in event viewer under: windows logs>application tabs. When you find it, post a screenshot or write the event ID in this topic, so we can help you.

 

[Kicmac]

Look up the Event ID in event viewer under: windows logs>application tabs. When you find it, post a screenshot or write the event ID in this topic, so we can help you.

Hello,THE REAPER!I do not understand much in PC.Can you simplify things for me?Thank you very much!

 

[Kicmac]

Hello,THE REAPER!I do not understand much in PC.Can you simplify things for me?Thank you very much!On my Event Viewer,in Widows logs option,I see this stuff:
Application Administrative 1.924 1,07MB
Security Administrative 20.560 14,07MB
Setup Operational 189 1,00 MB
System Administrative 55.693 20,00MB
Forward Events Operational 0 0bytes

What I must do now?

​

 

[Arc]

Hi Kicmac .... when this message appears ? Whenever you are trying to open the computer, or whenever you are trying to open the explorer, or whenever you ar trying to open any particular folder or file type ?

I am guessing your explorer crashes when you are trying to open any audio/video file/folder .... is it right ?
If so, what audio/video codecs do you use ?

 

[Kicmac]

Hello "ARC",this appear when I go
out of my games, whether it is the hard disc or the Internet, a small blue circle turning,turning.....without stopping (the cursor).Than I press right-click and then appear that message.

 

[Arc]

You may go for a MemTest: RAM reliability tester for Windows to make it sure that your RAM is performing correctly .

 

[gregrocker]

In addition gradually work through these standard troubleshooting steps for Win7 to see if you can discover or fix the problem: troubleshooting steps

In particular I would create a Clean Boot to make sure no other programs are interfering. Do this by unchecking everything in msconfig>Startup except AV and gadgets. After several restarts see if anything wrote itself back in and turn it off at startup in it's program Preferences or uninstall it.

Next in msconfig>Services "Hide all MS services" then see what is running that you didnt' start yourself. Uncheck then Turn them off likewise in their Preferences, making sure they stay off after several Startups. You now have a clean boot.

 

[Kicmac]

I was doing as you say.In services, only stay running some secure Microsoft services.
In start up nothing appear because I am disable all,as you say, and after reboot.But still have same problems.When I go
out of my games, whether it is the hard disc or the Internet, a small blue circle turning,turning.....without stopping,(the cursor) icon became smaller.Than I press right-click and then appear that message WINDOWS EXPLORER IS NOT RESPONDING........

 

[Kicmac]

WINDOWS EXPLORER IS NOT RESPONDING........

I was doing as you say GREG.In services, only stay running some secure Microsoft services.
In start up nothing appear because I am disable all,as you say, and after reboot.But still have same problems.When I go
out of my games, whether it is the hard disc or the Internet, a small blue circle turning,turning.....without stopping,(the cursor) icon became smaller.Than I press right-click and then appear that message WINDOWS EXPLORER IS NOT RESPONDING........

 

[Jonathan_King]

Hello,

Where did you get your copy of Windows 7?

Open a command prompt and enter:

sfc /scannow

Run a couple of hardware diagnostics as well. Run each of the three Prime95 tests: http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

Also run Memtest86: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[Capt.Jack Sparrow]

Hi there,

You could try to follow this article http://www.sevenforums.com/crash-lo...bleshooting-explorer-exe-crashing-issues.html . Download Malwarebytes and boot into Safe mode and run a complete scan.

 

[Kicmac]

Hello "SPARROW",here is my MALWAREBYTES report after scanning:
Malwarebytes' Anti-Malware Version 1.50.1.1100 Malwarebytes : Free anti-malware, anti-virus and spyware removal download database: 6599 Windows 6.1.7600 Internet Explorer 9.0.8080.16413 17/05/2011 21:24:00 mbam-log-2011-05-17 (21-24-00) . txt Way of: Quick Scan Objects scanned 144,752 Elapsed time 2 minute (s), 30 seconds Memory Processes Infected: 0 Memory Modules Infected: 0 Registry keys infected: 0 Registry Values ​​Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items found) Memory Modules Infected: (No malicious items found) Infected keys in the registry: (No malicious items found) Registry Values ​​Infected: (No malicious items found) Registry Data Items Infected: (No malicious items found) Folders Infected: (No malicious items found) Files Infected: (No malicious items found)
What you think? Thank you very much for support.With appreciation--Vladimir

 

[Jonathan_King]

Looks like MBAM didn't find anything nasty. Try following my post (Post 11) and Captain's link.

 

[Kicmac]

HI,Jonathan! I do what you say and here is report from my PC about SFC/SCANNOW:

Windows Resource Protection didn't find any integrity violations

What I must to do now? Thank you very much. Vladimir

 

[Kicmac]

Jonathan how and where I can find your post 11 and Captain's link?

 

[Jonathan_King]

Here is my post: http://www.sevenforums.com/crashes-debugging/163475-windows-explorer-not-responding.html#post1401507

Captain's link: http://www.sevenforums.com/crash-lo...bleshooting-explorer-exe-crashing-issues.html

 

[Kicmac]

WINDOWS EXPLORER IS NOT RESPONDING........

In Event Viewer,when I found error,what I must do? Can I delete all errors or no?:sarc:

 

[Jonathan_King]

Note what the errors say and look up the codes. If it would make it easier for you, you could upload a jcgriff2 report, which collects all event logs. See here: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

We can look through the logs for the errors, if you would like.

 

[Kicmac]

Hi all,In Event Viewer,many things relating to Real Player(source-SideByside),some VSS things,and few
warnings about User Profile Service.This is right what scribe:

Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {8ef9eded-9655-4c46-9d77-40d0d063fb3e}





Activation context generation failed for "C:\Program Files\Real\RealPlayer\plugins\rmxrend.dll".
Dependent Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.





The program Explorer.EXE version 6.1.7600.16385 stopped interacting with Windows and was closed.
To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 7c8
Start Time: 01cc1254b20f3660
Termination Time: 31
Application Path: C:\Windows\Explorer.EXE
Report Id: ec855121-7e48-11e0-871e-001fd0324621

What I must to do now? Thank you all for support! Vladislav