Windows shows an audio device but doesn't play any sound. (Realtek)

zealouscookie

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The past few days I found that I could no longer hear anything from my earphones when I plugged in my earphones.The problem first started when I started the computer without plugging the ram completely into its socket. After I plugged the ram back in, the bios said it restored itself to the default settings and from then on the sound no longer worked.
I scoured the internet for solutions to my problems but none of them worked. I already reinstalled Windows once and reinstalled the Realtek drivers numerous times but none of them seemed to fix the problem.

Please help me.
Thanks in advance


Pictures:
Capture.jpg
(Device Manager)

Capture3.jpg
(Realtek 1)

Capture4.jpg
(Realtek 2)

Capture5.jpg

(Realtek 3)
 

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Hi, Welcome to Sevenforums.

Try to update the installed drivers. Try a different headphone. If possible, get an external sound card and check if that is working or not.
 

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Hello, thanks for the reply. I already tried numerous different versions of the realtek drivers both from MSI and the Realtek website but they didn't work. I did a clean install in safe mode just now and installed the drivers but it still didn't work. Microsoft says I have the latest drivers so I can't do much about that. As for the sound card, I don't have one lying about and that would be my last resort choice since I want to try to get the onboard sound to work.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64Intel Pentium G2010 2.80GHZCorsair Vengeance 8GBDual MSI Radeon 7870 Hawk
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate X64
CPU
Intel Pentium G2010 2.80GHZ
Motherboard
MSI ZH77A-G43 Plus
Memory
Corsair Vengeance 8GB
Graphics Card(s)
Dual MSI Radeon 7870 Hawk
Hard Drives
2 TB WDC Digital
Internet Speed
Fiber 10m
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Avira
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Firefox
Go to Run, type sevices.msc in their. It will open service window. Move down to Windows Audio service, check if the Startup Type is Automatic and if not, change it to Automatic. For doing that right click on the entity and go to properties. Under the General tab you will find startup type. Select it as Automatic.

If this resolves it, fine.

Else do a system restore.
 

My Computer My Computer

At a glance

Windows 11 x64i5 2500K @ 3.3 GHz16 GB DDR 3 @ 1600MhzMSI 1050TI 4GB OC version
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Bulid/Self made
OS
Windows 11 x64
CPU
i5 2500K @ 3.3 GHz
Motherboard
ASUS P8 Z77 V pro
Memory
16 GB DDR 3 @ 1600Mhz
Graphics Card(s)
MSI 1050TI 4GB OC version
Sound Card
On Board (Realtek HD audio)
Monitor(s) Displays
Samsung 22" LCD
Screen Resolution
1920*1080
Hard Drives
Seagate 1 TB, WD 1TB, Seagate 2 TB ( I use a lot of space)
PSU
coolermaster 750 W
Case
Coolermaster HAF912
Cooling
Coolermaster hyper 212 EVO
Keyboard
Samsung
Mouse
Dell Wireless
Internet Speed
Wireless 50 Mbps
Antivirus
AVG 2016 Internet Security
Browser
Google Chrome
I checked and it was set to start on startup but the sound still doesn't work.

Also I reinstalled my os so then I can't do a system restore.

Capture6.jpg
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64Intel Pentium G2010 2.80GHZCorsair Vengeance 8GBDual MSI Radeon 7870 Hawk
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate X64
CPU
Intel Pentium G2010 2.80GHZ
Motherboard
MSI ZH77A-G43 Plus
Memory
Corsair Vengeance 8GB
Graphics Card(s)
Dual MSI Radeon 7870 Hawk
Hard Drives
2 TB WDC Digital
Internet Speed
Fiber 10m
Antivirus
Avira
Browser
Firefox
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