Solved Windows Update Service not installed error: 0x80070424

[NoelDP]

'could not be done' doesn't tell me much - what exactly happens?

 

[NoelDP]

Why am I getting different content in my email notifications to what is posted in the forum?

PLEASE stick ONLY to what is advised - or no-one has any clue what is happening.

 

[Wim44]

dir C:\w44aa
04-03-2013 11:35 <DIR> .
04-03-2013 11:35 <DIR> ..
04-03-2013 11:35 <DIR> x86_microsoft-windows-b..ding-shell-ultimate_31bf3856ad364e35_6.1.7600.16385_none_c475f8652bb433af
04-03-2013 11:35 <DIR> x86_microsoft-windows-s..l-wallpaper-windows_31bf3856ad364e35_6.1.7600.16385_none_dae87c5811c55450

the contents: img0.jpg and shellbrd.dll are in both folders.

c:\windows\winsxs\
the folder c:\windows\winsxs\ does not contain the folder: w44aa
both folders like in c:\w44aa are also in c:\windows\winsxs\

the contents seems to be different, with the same filenames.
img0.jpg is other that original (as explained)
shellbrd.dll has same size, another date.

So not xcopy done from c:\w44aa to c:\windows\winsxs\w44aa\
No access for making new folder w44aa.

I'll wait for instr.

 

[NoelDP]

Now reboot to the Repair Environment....
As soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'

(If not - what happens??)


Pick that option
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\w44aa
hit the enter key - if you get a 'Not Found' error try
DIR D:\w44aa
or
DIR E:\w44aa

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\w44aa <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

Post your results.

If necessary, take pictures that show any error messages you get and post them

 

[Wim44]

Now reboot to the Repair Environment....
As soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
(If not - what happens??)

The Advanced Boot Menu does not appear.
Windows 7 is booting normally.

Pick that option
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\w44aa
hit the enter key - if you get a 'Not Found' error try
DIR D:\w44aa
or
DIR E:\w44aa

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\w44aa <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT

The Repair Environment does not come up. It is Windows 7 (just as it is) booting.
So XCOPY is not executed.

and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

SFC /SCANNOW results were provided before.
Does not make sense with respect to Repair Environment, because this environment is not executed.

Post your results.

If necessary, take pictures that show any error messages you get and post them

No error messages.
Just normal boot, no Repair Environment on Compaq PC via F8 or any other Fn key I tried.

 

[NoelDP]

XCOPY will not work for these folders in normal or Safe Modes - that's why we have to boot to the Repair environment.

If you're still getting Normal Mode with tapping F8, it probably means that you're either not tapping rapidly enough, or you are starting to tap F8 too late in the boot process.

You MUST start tapping while the Black/white P screen shows - before Windows starts booting.

 

[NoelDP]

What type of Windows disk do you have? Retail, OEM, Upgrade, or Recovery? (or none)

 

[Wim44]

XCOPY will not work for these folders in normal or Safe Modes - that's why we have to boot to the Repair environment.

I know and understand that.

If you're still getting Normal Mode with tapping F8, it probably means that you're either not tapping rapidly enough, or you are starting to tap F8 too late in the boot process.

I know that.

You MUST start tapping while the Black/white P screen shows - before Windows starts booting.

I know that by experience.
The PC just starts up in NORMAL mode, not in Repair Environment.

When I keep F8 pressed, there comes a bootup message stating the computer can not be booted.
In that case I get 2 options:
1. normal startup
2. boot system recovery
when I opt for this one the system tries to repair the PC via System Recovery and even restore points if required.

In other PC's: when pressing F8 I just get what you state.

This Compaq PC was delivered with Windows XP. American Megatrend BIOS v.3.24.
I upgraded the BIOS in the past, before installing a RETAIL version of Windows 7 Ultimate (x86).

What I get on the screen before the black screen appears before Windows is booting:

American Megatrends
[ESC] Boot - [F1] Setup - [F10] System Recovery
ESC and F1 is BIOS, bootsequence and bios setup.
F10 was for System Recovery from Windows XP on HD of the PC.
[F10] does not function because there is no System Recovery Partition.

 

[Wim44]

I do have:
1/. the Windows 7 DVD for that PC.
2. System Recovery DVD (made via System Recovery) after the installation
of Windows 7

 

[NoelDP]

Compaq strike again....
The best thing in that case would be to use the Windows DVD and boot to that - pick the Repair option from that and follow the same instructions.
If the DVD is RTM and complains that the system is a later OS, then you'll have to download the ISO for that version/edition/bitness (x86/x64) and create the disk.


Download the SP1 Refresh for your chosen language and edition and bitness from the links on these pages...
http://www.heidoc.net/joomla/technology-science/microsoft
The links are for downloads from the Digital River server run for MS.

 

[Wim44]

I did xcopy c:\w44aa c:\windows\winsxs
another way around to solve the Compaq PC F8 issue.


1/. FSS results:

Farbar Service Scanner Version: 03-03-2013
Ran by Wim (administrator) on 04-03-2013 at 23:45:50
Running from "D:\ZIP\Backup\Windows\sevenforums"
Windows 7 Ultimate Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Attempt to access Yahoo.com returned error: Yahoo.com is offline

Windows Firewall:
=============
Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2013-03-03 22:10] - [2013-01-03 06:05] - 1293672 ____A (Microsoft Corporation) 7C0507D2391AF5933600CBCED799F277
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****



2/. Results: sfc /scannow -> attached.
The fsc /scannow
Systemcheck is started. Dit process can take several minutes.
Verification fase of systemscan is started.
Verification passed 100%
There are NOT FOUND violations in integrity.

 

[NoelDP]

That all looks fine now.
(How did you manage to get the files replaced?)

Please now go to Windows Update, and do a manual Check for Updates.
What updates are found?
ONLY install the oldest update the first time around - if you get an error message, please tell us exactly what it is.
If it installs happily, carry on - with no more than 3 updates for the second try and 5 for the third, if that's successful

 

[Wim44]

@NoelDP

1/. Windows Update
I did total Windows Update already.
The most recent previous update was done at 12/2012.
There were just 26 Windows Updates, which were downloaded and installed correctly.

The Office2010 was not updated automatically, but this could be indicated by other
programs. After the next check also Office 2010 updates were available and are installed correctly.

The solution was already the wubitsbfe.zipprovided. (see: topic screen #6)

The result of the procedure was that after reboot the Windows Update History was gone and that the Windows Update history just shows the updates, which were downloaded and installed after the repair.
When going to add/remove of Windows Updates, all installed updates of W7 / Office2010 are listed.

When looking in Windows Update history, just the updates after the repair action are shown. Not all previous windows 7 and office 2010 updates are listed. In the add/remove of Windows Update
these previous updates are listed.

Windows Update: status OK


2/. boot CD
I used a boot CD (Win+tools) for checking the PC files on the HD.
I did the xcopy via this boot CD, as described above.
The provided img0.jpg and shellbrd.dll are at their proper location.

FSS as well as sfc /scannow show: OK.

Thanks for your support.

 

[NoelDP]

You're welcome - sounds like we're all done

Good luck!