Wireless Network Connected but No Internet Access

[Stflinch1]

Hey guys, I've been searching this forum and other resources for days now with no luck. I'm connected to our apartment's wireless network, but about a week ago I found the infamous yellow triangle and "No Internet Access." I was going along fine for about a month and this came out of nowhere.

I've tried every imaginable ipconfig command that has been suggested, including flushdns, ipreset, all the winsock commands, etc. I've tried resetting everything: modem, router, laptop... I've tried enabling/uninstalling my wireless adapter, changed my TCP/IPv4 settings, used trusted DNS settings, the whole 9 yards. I've renamed my computer, deleted the network profile, deleted my computers profile on the router, booted on safe mode, you get the picture.

I installed Xirrus from a flash drive, and I can post screenshots of any info that may be required, but any help is greatly appreciated!! Very difficult to be limited to an iPhone for all your Internet needs...

 

[Hearsepilot]

Have you had a look at the router settings to make sure you have access?

 

[Ztruker]

Click on Start then Run or press Window key (next to left Ctrl key) +R and paste the following into the Run box, exactly as shown, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.

If you don't have a Run selection off the Start menu, see here: Enable Run Command on Windows 7 or Vista Start Menu

 

[Stflinch1]

Sorry, I can't really copy and paste because I'm on my phone. I'll have to post a screen shot. Give me a few

 

[Stflinch1]

Windows IP Configuration

* *Host Name . . . . . . . . . . . . : Steve-PC
* *Primary Dns Suffix *. . . . . . . :*
* *Node Type . . . . . . . . . . . . : Hybrid
* *IP Routing Enabled. . . . . . . . : No
* *WINS Proxy Enabled. . . . . . . . : No
* *DNS Suffix Search List. . . . . . : hsd1.pa.comcast.net.

Wireless LAN adapter Wireless Network Connection 2:

* *Media State . . . . . . . . . . . : Media disconnected
* *Connection-specific DNS Suffix *. :*
* *Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
* *Physical Address. . . . . . . . . : 00-26-C7-6C-2A-49
* *DHCP Enabled. . . . . . . . . . . : Yes
* *Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

* *Connection-specific DNS Suffix *. : hsd1.pa.comcast.net.
* *Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
* *Physical Address. . . . . . . . . : 00-26-C7-6C-2A-48
* *DHCP Enabled. . . . . . . . . . . : Yes
* *Autoconfiguration Enabled . . . . : Yes
* *Link-local IPv6 Address . . . . . : fe80::bc0a:9496:8076:76d7%20(Preferred)*
* *IPv4 Address. . . . . . . . . . . : 10.0.0.58(Preferred)*
* *Subnet Mask . . . . . . . . . . . : 255.255.255.0
* *Lease Obtained. . . . . . . . . . : Thursday, June 28, 2012 6:44:48 PM
* *Lease Expires . . . . . . . . . . : Thursday, July 05, 2012 6:44:51 PM
* *Default Gateway . . . . . . . . . : 10.0.0.1
* *DHCP Server . . . . . . . . . . . : 10.0.0.1
* *DHCPv6 IAID . . . . . . . . . . . : 335554247
* *DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B7-74-0E-C8-0A-A9-F0-88-95
* *DNS Servers . . . . . . . . . . . : 208.67.222.222
* * * * * * * * * * * * * * * * * * * *208.67.220.220
* *NetBIOS over Tcpip. . . . . . . . : Enabled

Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 209.191.122.70:
* * Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

 

[Ztruker]

That all looks okay. I see you are using OpenDNS. When did you start using them? You might want to try switching back to your router as the DNS server, 10.0.0.1, or switch to Obtain IP and DNS addresses automatically.

 

[Stflinch1]

I started using OpenDNS last night, and before that it was set to automatically obtain

edit: trying to use, I suppose

 

[Ztruker]

Maybe the passphrase changed? Try removing the existing wireless network:

Type networks at the Start menu, and select "Manage wireless networks."
Here you can change the search & connect order for wireless networks (top-most is 1st priority), as well as delete a network.

Now click on the Wireless Network icon in the System area of the Taskbar and connect to the wireless network again. See if that helps.

 

[chev65]

Sorry, I can't really copy and paste because I'm on my phone. I'll have to post a screen shot. Give me a few

If you can go into Device Manager and open up Network connections, then disable the Microsoft virtual WiFi mini port adaptor. After that see if your connection works again, it may require a reboot.

This virtual adaptor causes connection problems all the time.

 

[TheCyberMan]

Please post a screenshot from xirrus link below:
Wi-Fi Inspector | Xirrus

 

[Stflinch1]

Well I'm connected to my friend's network at school, so I know it's not a problem with just my computer. I'll be back home tomorrow to try again on my network.

Maybe the passphrase changed? Try removing the existing wireless network:

Type networks at the Start menu, and select "Manage wireless networks."
Here you can change the search & connect order for wireless networks (top-most is 1st priority), as well as delete a network.

Now click on the Wireless Network icon in the System area of the Taskbar and connect to the wireless network again. See if that helps.

I've tried that, to no avail

Sorry, I can't really copy and paste because I'm on my phone. I'll have to post a screen shot. Give me a few

If you can go into Device Manager and open up Network connections, then disable the Microsoft virtual WiFi mini port adaptor. After that see if your connection works again, it may require a reboot.

This virtual adaptor causes connection problems all the time.

ok thanks, I'll try tomorrow

Please post a screenshot from xirrus link below:
Wi-Fi Inspector | Xirrus

which function of xirrus do I use? is there a scan or something that you can run?

 

[TheCyberMan]

Just open it up and paste the screenshot please.

 

[Stflinch1]

here you are, remember this is not the network in question, but a network at school. I'll be back home tonight

 

[TheCyberMan]

Your signal looks fine i would change the channels from 1 and 5 to 4 and 8 on the router see if connectivity improves.

Also disable the microsoft virtual adapter as chev65 has advised.

 

[Stflinch1]

Disabled and uninstalled the virtual adapter, no luck. I'll try changing channels tomorrow

 

[TheCyberMan]

The xirrus needs to be from the apartment as it is there you are reporting the issues that is right?

 

[Stflinch1]

This is the network in question

 

[chev65]

This is the network in question

Channel overlap looks to be a problem here.

You will want to change the channel in your router's settings to something other than 11, 6 or 1, either way there will be some channel overlap because all the best channels are already being used but you should at least be using a channel that is different than the ones your neighbors are using.

It may take some experimenting to find the best possible channel.

 

[Stflinch1]

I need to change the channel the router is using or the one my computer is using?

edit: answered my own question. Changed the channel to 2 after restoring ye router to factory default settings. No luck

 

[chev65]

I need to change the channel the router is using or the one my computer is using?

edit: answered my own question. Changed the channel to 2 after restoring ye router to factory default settings. No luck

Do you have AVG or iTunes installed on this system?