Just noticed before I closed the Dell Window that they offer an online hardware diag - you might want to try that to see what Dell tells you.
There are also two hot topics that seem to be related to the issues you're experiencing.
As I'm always wont to say "Use the manufacturer site first"
There are also two hot topics that seem to be related to the issues you're experiencing.
As I'm always wont to say "Use the manufacturer site first"
My Computer
At a glance
x64 (6.3.9600) Win8.1 Pro & soon dual boot x6...AMD A6-3420M APU with Radeon(tm) HD Graphics6.00 GBAMD Radeon(TM) HD 6520G
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP Pavilion dv6-6c10us
- OS
- x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
- CPU
- AMD A6-3420M APU with Radeon(tm) HD Graphics
- Motherboard
- Hewlett-Packard 1805
- Memory
- 6.00 GB
- Graphics Card(s)
- AMD Radeon(TM) HD 6520G
- Sound Card
- (1) AMD High Definition Audio Device (2) IDT High Definiti
- Monitor(s) Displays
- HP W2072a 20" LCD (1600 x 900) @ 60 Hz
- Screen Resolution
- 1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- ST640LM0 00 HM641JI SATA Disk Device
- Keyboard
- Logitech k520 wireless KB
- Mouse
- Logitech m320 wireless mouse (bundled with KB)
- Internet Speed
- 15/5 | 54 MB Wireless 'n'
- Antivirus
- Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
- Browser
- IE 11 on Win8, IE 10 on win 7
- Other Info
- Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
