Startup Repair Infinite Loop Recovery

Hello. My girlfriend has a windows vista os and has this exact same problem with the same screen shots. Can you tell me how to fix her laptop.

If I try this fix I get stopped at the same point as moodycool3 above.

moodycool3 said:

i have a problem with this step
cd \windows\system32\config
it tells me that system can not find the path specified
can u help me at that ?

I have the same issue at the same point in the steps. I dont seem to have a system32 folder within c:\windows. Did you ever get this fixed?

I have just joined the forum today so hi to everyone.
I am having problems with this also, I got to step 13 and all of the folders have 0 bytes.
Could someone please help? I did not carry on the procedure as recommended due to the 0 bytes.

Chris

Brink said:

Hello Chris, and welcome to Seven Forums.

You might see if you may be able to do a system restore at boot using a restore point dated before you had this issue to fix this.

If not, then you may need to reinstall Windows.

Hi.
It says that they are no restore points created. I've ran CHKDSK and there are numerous bad sectors.
Trying to avoid a clean install if possible :-(

Brink said:

It doesn't sound good if you have that many bad sectors.

I would recommend to use the Live Peppermint DVD/USB below (or your choice) to back up anything that you do not want to lose to another location in case the drive may be failing and before it does.

https://www.sevenforums.com/tutorials...cy-backup.html

I'm not sure it'll be possible to avoid a clean install, and possibly having to replace the hard drive if it doesn't pass using the hard drive manufacturer's diagnostic tool (ex: SeaTools).

Thanks for your help.
I may take the opportunity to upgrade the HDD to a bigger capacity - would be rude not to! Hehe

I have followed your instructions (3 times) and cannot get my computer fixed. I also ran system restore at the oldest point and still cannot start. I show 0 bytes in the files. You mentioned trying a different solution, and I am at that point now.

I continue to go through infinite repair loop. I restored system successfully to 1-28-13. Previous attempts to restore did not complete using a 1 week back restore point. Problem remains. There are no files shown. I have windows 7, 32 bit upgrade from Vista. I have a HP microtower, mdl dc5800. Do I need to reload Vista before loading windows 7? Is there any way to recover my files since it shows no files when I run your fix? I have tried to run various programs on the cd, but it will not start the fix programs.