SFC /SCANNOW Command - System File Checker

djbillyd said:

Ran the scan, but when I went to C:WINDOWS\logs\cbs, I couldn't open the CBS text file. I got a message "Access Denied". Say what?

copy the cbs log and paste into some other location.

By doing this you can open the log.

I do believe you're right. I have done the repair install. I am updating as we speak. I'll let you know what happens next!

I did all of that, all of the scans, the repair install, all of it, and just now, I clicked on "Computer" and Windows explorer is still trying to open. I clicked off of that, and on to the system folders icon in the taskbar..., same thing. What the heck is going on? Is there a hardware glitch that can cause this? I have never had this problem before. I have had programs that won't install, programs that install and won't open, and a bunch of other problems. If I couldn't fix the problem, I could find a solution. What is this? What IS this?

ERRRGGGGHHHHH!!!!! I have been dodging that like the plague! But you're probably right. I ran the scans again after posting my last comment, and got a clean bii of health. I am really wondering about my HDD now. Or even the RAM. I don't know. I'll see how long it lasts, and go from there...

Thank you so much for your assistance.

I exactly followed your instructions from your SFC /SCANNOW Command - System File Checker page. I copied and pasted at the elvated command prompt,as instructed. I opened up th3e text file at Desktop and it is blank. I have been struggling with my [Dell 1520 running Win 7 54bit] laptop crashing. Somewhere something is corrupted. I have checked using CCleaner, Vipre and Malwarebytes and one thing I did do was to update bios from 0 to ver 7. Any ideas or advice what I may do next? Win 32 was loaded first and then, Win 64bit.

From crashing I was able to start laptop then on the "problem" menu I chose from "Start Normally or Restore to Earlier" and am working from there.

Thank you Debra1533

Actually I was first interested in checking for existing errors prior to the scan and that's why I selected to do #3 before scanning as I was worried about losing something in the scan....I read your warnings and it concerned me. I have one 8gig memory stick and used that to back up my laptop using Win Backup program. This was done before all the crashing started. Worried that if I run scan that can delete or change things I may lose something important before realizing what's been corrupted first. I appreciate any advice; thanks so much Debra1533