User Profile Service failed the logon. User profile cannot be loaded.

Have you tried what I described in my last post?, i.e. switching off Windows Defender, restart your computer and then turn off whatever security system you have ( all of it). Then create the new user account and then reinstate your security. It worked for me and I didn't need to fiddle with the registry, though I had originally tweaked it and then put it back to what it was when it didn't solve the problem. I did first of all create the windows Vista own unique built in administrator account as described in Brink's reply, but neither that one nor my own administrator user account was able to create another user profile until after I had done as I describe above. The new user profile just loaded without further problem after doing that

Related to this issue I have just encountered the problem described below and wondered if anybody can throw any light on this one:

I have several hard drives, Win7 and Programs on a SSD (Drive C, User Profile on a HDD (Drive A) and 2 other HDDs for data (Drives B and D)
I don’t use drive D any longer and wanted to remove it to use elsewhere.

Disk numbers in Disk Management do not apparently relate to SATA port numbers (so I read on this forum) so I set about disconnecting HDDs one at a time and rebooting in order to identify the one I wanted to remove.

On the first attempt Windows booted but I got the message “User Profile Service failed the logon. User profile cannot be loaded.” I was given the option to logon as a different user so I tried “Administrator” as there is no other account on my PC. This resulted in the message “Account suspended” or words to that effect. (I can’t remember the exact phrase.)
So assuming that I had disconnected Drive A containing my User Profile, I reconnected it thinking that this would resolve the problem. It didn’t! The same state of affairs described above persisted.
I ended up doing a system restore from a system image created only a few hours earlier. This cured the problem.

So what I would like to know is

• Why did this happen?

and

• How do I go about removing Drive D without causing this problem again particularly as I cannot identify which disk this is?

An impressivley fast response, thanks.

The reason I don't have my User Profile on Drive C is that it is a 120 GB SSD and does not have the room for all my data as well as Windows and Programs. Also it was recommended to avoid unnecessary writes to the SSD so I followed the tuorial in this forum to move my account to another drive when I installed the SSD and cloned my system onto it.

Is what you suggest contrary to what I have read about SSDs?

Thanks for your advice. I will do what you suggested then try to remove that pesky drive!

Hi,

I have had 2 accounts on my laptop. One administrator and the other a guest account. I recently got the error message after my laptop froze and restarted itself.

The User Profile Service failed the logon. User profile cannot be loaded.

I went ahead and searched for this error and came across this thread. I followed the steps in trying to rename the file in my guest account as I am not able to log into my administrator account due to the error message, but I am not able to rename the file because the guest account is a read-only account with documents and files.

I do not want to re-install windows if my files on my admin account will be deleted. Is there a way to fix this without having to loose my files and/or admin account? What are options for me in this kind of situation? Thank you in advance.