User Profile Service failed the logon. User profile cannot be loaded.

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  1. Posts : 2
    Windows 7 Home Premium 32bit
       #20

    Brink said:
    Hello graffized, and welcome to Seven Forums.

    You will need to do step 2 in the In Preparation section to boot into Safe Mode and enable the built-in Administrator. :)

    Hope this helps,
    Shawn

    Thank you Brink for replying.

    If I follow step 2 in the preparation, what will happen to all my files and what can I do to recover my files, if that?

    Thank you.
    Last edited by Brink; 22 Oct 2012 at 14:30. Reason: added quote
      My Computer


  2. Posts : 71,976
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #21

    Doing that alone will not affect your files. That part is just to get you logged into the built-in Administrator so that you will hopefully be able to do the rest of the tutorial to fix this user profile error to be back to normal. :)
      My Computer


  3. Posts : 10
    windows 7 home premium 64bit
       #22

    ive got a similar problem i cant log in at all when i go in safe mode there are no user folders at all and when i go in the registry i have two large s i d numbers but the last number is different and they both have .bak on them the first one has C:\user\user as the profile image name and the second has C:\user\updatususer the only thing that was running and could have caused this is avg 2013 that did a scan that failed two nights before it happend

    but it ran fine the night after
    Last edited by Brink; 10 Nov 2012 at 12:45. Reason: merged
      My Computer


  4. Posts : 71,976
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #23

    Hello Scotty, and welcome to Seven Forums.

    If you have a restore point available dated before this happened, then you could do a system restore at boot using this restore point to hopefully fix this for you. :)
      My Computer


  5. Posts : 10
    windows 7 home premium 64bit
       #24

    hi brink i already thought of that but for some reason the only restore point i can find is one that was savwed with the problem i have now i cant find any of the previous ones i think i just have to clean install AGAIN!! do u think avg caused this?
      My Computer


  6. Posts : 71,976
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #25

    There's really no way of knowing at this point if AVG may have caused this or not.

    Were you able to use the "In Preparation" section to enable and log into the built-in Administrator account?
      My Computer


  7. Posts : 10
    windows 7 home premium 64bit
       #26

    yes

    i started in safe mode so i am assuming that is the built-in Administrator
      My Computer


  8. Posts : 71,976
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #27

    Not necessarily. Did you try step 2 to enable the built-in Administrator, and log in to it to see what you have in the registry for the rest of the tutorial?
      My Computer


  9. Posts : 10
    windows 7 home premium 64bit
       #28

    ive just run the elevated admin thingo and got a rundll32.exe bad image C\windows\apppatch\aclayers dll is either not designed to run on windows or it containsan error

    now im in
      My Computer


  10. Posts : 10
    windows 7 home premium 64bit
       #29

    ive tried afew of the solutions an nothing will work is there any way of recovering my lost data or should i just clean install
      My Computer


 
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